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ACS - Error API while Managing transactional messages

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Level 1

Hi,

I have a problem with transactional message.

We have configured the API process and we are doing a test from Postman as indicated in the documentation to call the event and trigger the transactional message. But we are getting this error:

rfernandezInnova_0-1643624363577.png

We have specified the following information:

POSThttps://mc.adobe.io/CompanyName/campaign/mcCompanyName/eventID

POST request Headers:

Authorization: Access Token

Cache-Control: no-cache

X-Api-Key: Client-ID

Content-Type: application/json;charset=utf-8
Content-Length:79

 

Do you know what should I change?


Thanks in advance
Best regards

1 Accepted Solution

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Correct answer by
Level 9

@rfernandezInnova 

 

Is this the first time you are triggering API message from the instance?

 

If yes, this probably is CNAME configuration issue for which Adobe support can help you further.

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2 Replies

Avatar

Correct answer by
Level 9

@rfernandezInnova 

 

Is this the first time you are triggering API message from the instance?

 

If yes, this probably is CNAME configuration issue for which Adobe support can help you further.

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Administrator

Hi @rfernandezInnova,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!



Sukrity Wadhwa