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SOLVED

Weird behaviour

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Level 8

Hi community,

 

I have come across a strange behaviour and looking for some help.

 

I have a DM and the summary screen view shows me a content which is appropriate, however when I send proof , the email content is different.

 

How can I resolve this? Any pointers to look at this please.

1 Accepted Solution

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Correct answer by
Level 8

@ShrawanSaxena 

 

I was not using any dynamic content, I finally created a new message and copy pasted the html which worked fine.

 

Thank you for your help.

View solution in original post

2 Replies

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Employee Advisor

Can you please tell me what difference you see when you send proof  and while you do screen preview?

Have you defined any dynamic conditions in the email?

 

https://experienceleague.adobe.com/docs/campaign-standard/using/designing-content/personalization.ht...

 

Avatar

Correct answer by
Level 8

@ShrawanSaxena 

 

I was not using any dynamic content, I finally created a new message and copy pasted the html which worked fine.

 

Thank you for your help.