Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

The 4th edition of the Campaign Community Lens newsletter is out now!
SOLVED

transactional message

Avatar

Level 8

Hi Community,

 

I have a transactional message and it is published and live, in the execution list I have an email which has Date 11/15/2021 and last modified is 42 mins and it says modified by message center, can someone please let me know what does it mean?

 

how can I have a modification 42mins ago?

 

 

 

1 Accepted Solution

Avatar

Correct answer by
Employee Advisor

Modified by message center means it is transactional delivery.

 

Last Modified: as a lot of Campaign objects, is the date when the elements have been modified (i.e., the line on the table has been modified, with at least 1 column change). This date changed several times after the last message: the recipient's activity lasts weeks (months ?), and new trackings appear (open, click, etc.), so the delivery indicators are updated, implying a lastModified update.

 

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/contact-date-vs-la...

 

View solution in original post

2 Replies

Avatar

Correct answer by
Employee Advisor

Modified by message center means it is transactional delivery.

 

Last Modified: as a lot of Campaign objects, is the date when the elements have been modified (i.e., the line on the table has been modified, with at least 1 column change). This date changed several times after the last message: the recipient's activity lasts weeks (months ?), and new trackings appear (open, click, etc.), so the delivery indicators are updated, implying a lastModified update.

 

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/contact-date-vs-la...

 

Avatar

Level 8

@ShrawanSaxena  so if I am understanding this correct, example, I have a transactional message from the execution list which was sent on 1/28/2022 and after weeks if someone who received this message performs some activity on that email, like, open/click, then the last modified via mc will be that date correct?

Avatar

Employee Advisor

Yes. Your understanding is correct.

Avatar

Level 8

@ShrawanSaxena 

 

I just tried this for a message I received in March 2021 from a transactional message, it's not showing up yet the last modified for my activity by the mc.

 

Does this take time to update?

Which setting controls this in ACS

 

 

Avatar

Level 8

@ShrawanSaxena 

 

I am still not getting the expected result when I tried to validate your answer to my query, could you please check this once?

Avatar

Employee Advisor

Campaign keeps only 6 months of records and after I think 90 days, delivery expires (clicks, etc...) Saying that, do you see your open records in the Tracking Logs? never tried to open an email from a year ago and I suspect the test is inconclusive because the email is far too old...

Thanks


Denis