since ‎13-06-2019
‎23-11-2020
Jyoti_Y
MVP
Re: Define automatically the folder id in an input form
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi, Your Default Folder is specified wrong. It should be 'cusGlobalThemeViewPOC' ( G capital). Also, in your input form, give: Try to perform operation after that.

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Re: Define automatically the folder id in an input form
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi Salvatore,Can you share your Theme table definition once again.Also, what to do you mean by created by Folder1 and Folder2. Which method you have used to create record. Thanks.

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Re: Public resource upload not working
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi, You can verify upload Directory path specified in 'serverConf.xml' is correct or not. Thanks.

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250

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Re: Define automatically the folder id in an input form
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi,We specify folder internal name in workflow design i.e in update activity. It is not defined in 'Input Form'.You can assign folder by two ways:1) Specify Default folder either in Schema or in Form or2) Create one input parameter in Form to specify Folder Id. Thanks.

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Re: Define automatically the folder id in an input form
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi, If you look at folder definition in 'Recipient' or 'Service' schema, Default Folder definition is always specified, i.e if user is not specifying where record will be saved, there is always a default Folder location. You need to specify default folder location in your 'Theme' Schema and it will work correctly. How do you assign recipients to specific Folder: By explicitly specifying Folder internal name or primary key. And in case if nothing is specified, then it will be saved to 'Default Fo...

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Re: Count Of Deliveries
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi Luke, You can do Group By : 'Delivery Code' and find Count of 'Messages to deliver', 'sent','open','click'. You can use below parameters for Count:1) Count of Total Sent: sum([indicators/@success])2) Count of Total messages to deliver: sum([properties/@toDeliver])3) Count of Open: sum([indicators/@estimatedRecipientOpen])4) Count of Click: sum([indicators/@personClick])5) Count of total Deliveries: Count(@deliveryCode) Query to take only one week deliveries and get the aggregate. It should lo...

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217

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Re: How to pass List as parameter using Javascript
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi Dipankar, You can achieve above functionality using below components as well.1) Save your list in a list for your reference, if needed.2) Use 'data Extraction' activity after list save and select all the the columns you want to export.3) Use 'File Transfer' activity and specify the WinSCP folder path, place from where customer can pick the files.4) You can keep wait activity, assuming customer provides approval within 3-4 hours. after waiting for that time your next activity i.e email will be...

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Re: Unsubscription Email count Error -Adobe Analytics
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi Pradeep, This could happen when customer has opened same email and performed operation- Subscribed , Unsubscribed and Subscribed.1) User subscribed himself/herself or user is by default subscribed. That is when you will get first subscription.2) User performed unsubscription by clicking on link provided in same email.3) User performed subscription activity again via email received which redirects to subscription webpage. Thanks.

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165

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Re: Displaying data linked to Recipients in HTML table
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi, You can store data as List in one variable and then use JS in email to display them as desired.Logic will be: Change rows in column so that there will be one row with respect to each profile/recipient.Then use those columns in your Email.Let me know if you need more help for building it. Thanks.

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170

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Re: Campaign in wrong folder
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi Rama, Drag and drop of campaign will help you to place campaign under correct program folder. Thanks.

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Re: Country Specific recipient table for ease of targetti...
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi Prasanna,Administrator role is to provide user access to overall Adobe campaign instance, i.e all admin privilege.If you want user to be able to see specific region recipients based on their location: 1) Create Location based Folders under Operators and assign operators to each folder. 2) Create Location Based folder and restrict it to those operators who belongs to operator folder. trying to do that with Admin right is not possible because that's the highest right assigned to an operator.

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Re: Second workflow is required for a campaign
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi Rama, You design as many workflows as you want within a Campaign. Under targeting and workflows, you have the option to create new workflows: Only thing you need to make sure is your logic for workflow design is related to that campaign, so that you can check campaign later whenever needed.

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147

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Re: Adobe Campaign Classic | Reports related to Push Noti...
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi,There's no OOTB report available for Push Notification. You can create your own report using cubes.Thanks.

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385

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Re: Tracking Log for Bounced email delivery
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi, Sometimes deliveries are not properly updated. Try below option: Select your delivery --> Right Click --> Actions --> Recompute Tracking and Delivery Indicators. It will update delivery logs for those deliveries.

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Re: JS entity get and load fail but create and save work
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi, Your join is not properly created.You are getting error related to RepBranch foreign key not present in Recipient Schema.Can you check definition of Recipient Schema( Preview tab) and verify whether @RepBranch-id column is created or not.If not, please specify specific join condition between two tables. They are not able to join with primary key. Thanks,Jyoti

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563

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Re: Modify Tracking URL
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi Darren, Is new tracking path configured? You need to raise a request to Adobe to add this new tracking URL path in serverConf.xml xml element.

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Re: Java Script not saving two variables (date & Time)
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi, There are two points which you can check:1) Value of variable ID, as you are doing insert or update operation, are you passing id value in your xtk.session.Write. If yes, then please check what is the value generated.2) Typecast string variables to date and time data type. Thanks.

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561

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Re: Unable to add join condition in Edit Schema in Campai...
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi Deepa,You are getting error because your query is now having new schema, it has no value present of previous activities.You can perform your operation by two ways:1) Take two query condition, one where you will do aggregation and second where you will query on your schema. Then perform union/intersection based on your requirement.2) First perform aggregate and then use enrichment to enrich with your schema. Thanks.

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801

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Re: Modify Tracking URL
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi, You can change your tracking URL in options:1) Go to Administration > Platform > Options.2) Search for 'NmsTracking_ClickFormula' and 'NmsTracking_OpenFormula'3) Either create new trackingWebURL or Change the URL in these options according to your requirement. In your case, change highlighted 'r' with 'web'. 4) In the delivery use the tracking URL which you have changed.Thanks.

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Re: Adobe MC RT connection issue
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi,You can identify error reason from Dashboard web log. If you are not seeing any log related to your call, then it means SOAP call is not able to reach/login adobe campaign.That is when you get Forbidden error, which can be related to Login error, IP whitelisting..Thanks.

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1.5K

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Re: Tracking Log for Bounced email delivery
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi, Email Unknown Error - It is a hard bounce, which occurs when email address is incorrect. Regarding Tracking Log data:It’s likely asynchronous feedback loop ( for ex: Customer marked the email as spam ) that changed the status of broadlog to failed from sent. Please check if the records you’re seeing are also in nms:Address table to confirm this. Thanks.

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Re: Exporting variable values of javascript into a excel...
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi, Yes you can export local variable value in your export file.In your JS, define variable as:vars.output=vars.recCount And then file configuring columns of your export file. Add column using edit the expression and give value as: $(vars/@output) Thanks.

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Re: Webpage data not transfering to schema after function...
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi, Your function validateForm(), returns value only when email value is not null.So there's two loop happening:1) If email value is not null, script is going to next page and inserting data.2) If email value is null, your function returns nothing, so script goes to else part and never goes to next page of storage. That's why values are not inserted. For your question related to two data value insert, I would suggets to place your if else check before submitting to next page, i.e:if (valid == tr...

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Re: How show different ENUM lists based on variable in in...
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi,You can achieve that using below options:1) Query on xtk:enumValue table and give condition as: Here variable you can either pass by placing JS before query as: vars.enumValue='XYZ'or you can pass this variable when calling an external sugnal. 2) You can create a JS which will perform operation of get and will give you array of values associated with that enum. Thanks.

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Re: Clean scheduled workflow memory
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Scheduled workflow will always be in Started status if execution is not getting in error. It will not show you Finished status. You can verify from workflow log whether workflow execution has finished or not. Yes, you have to check workflow running status.

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Re: Getting the label of a split subset per delivery in d...
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi,If your split is one time configuration, you can do JS variables in Advanced tab of split.Js you can use:vars.split1="Engaged"vars.split2="Low Engaged" And then you can use these variables in your delivery as: <%=vars.split1%> Thanks.

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Re: Clean scheduled workflow memory
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi, Workflow does not store anything once it has finished execution.It could be possible, your workflow has not finished it's execution before next execution.Do you have a test activity to check workflow status before proceeding to execution of workflow.If not, you can follow below steps to avoid workflow running if earlier run has not finished.1) Define an option - 'isWorkflowRunning'.2) In workflow, first check value of this option. If it's zero then proceed to execution of workflow activities...

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Re: Delivery Log
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi, Reports in Adobe are based on below tables:1) Delivery2) Recipient Delivery Log3) Campaign4) Recipient Tracking Log Now let's consider if you want to display your data in 'Delivery Throughput' Report, then data which you have should have deliveries linked to campaign and delivery table. It should contain number of processed message, number of sent data, i.e1) You need to load data using 'Data Loading'2) reconcile your data with 'campaign' and 'delivery' table. If you do not want mapping of d...

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Re: How to check date in input form fields
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
Hi, You can check it using below syntax: Expiry date cannot be empty and should be in future

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Re: Date Format Change
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Jyoti_Y

MVP

Jyoti_Y
- Adobe Campaign Classic
For email you need to use script provided in second point. Use them under<% %> tags.something like this:<%var FORMAT_120 ="%4Y-%2M-%2D %2h:%2n:%2s"var workflowExecutionInitiatedAt=formatDate(date,FORMAT_120);%>and then display in email as : <%=workflowExecutionInitiatedAt%>

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