Hi Pradeep, This could happen when customer has opened same email and performed operation- Subscribed , Unsubscribed and Subscribed.1) User subscribed himself/herself or user is by default subscribed. That is when you will get first subscription.2) User performed unsubscription by clicking on link provided in same email.3) User performed subscription activity again via email received which redirects to subscription webpage. Thanks.

Re: Displaying data linked to Recipients in HTML table Jyoti_Y - Adobe Campaign Classic

Hi, You can store data as List in one variable and then use JS in email to display them as desired.Logic will be: Change rows in column so that there will be one row with respect to each profile/recipient.Then use those columns in your Email.Let me know if you need more help for building it. Thanks.

Re: Campaign in wrong folder Jyoti_Y - Adobe Campaign Classic

Hi Rama, Drag and drop of campaign will help you to place campaign under correct program folder. Thanks.

Re: Country Specific recipient table for ease of targetti... Jyoti_Y - Adobe Campaign Classic

Hi Prasanna,Administrator role is to provide user access to overall Adobe campaign instance, i.e all admin privilege.If you want user to be able to see specific region recipients based on their location: 1) Create Location based Folders under Operators and assign operators to each folder. 2) Create Location Based folder and restrict it to those operators who belongs to operator folder. trying to do that with Admin right is not possible because that's the highest right assigned to an operator.

Re: Second workflow is required for a campaign Jyoti_Y - Adobe Campaign Classic

Hi Rama, You design as many workflows as you want within a Campaign. Under targeting and workflows, you have the option to create new workflows: Only thing you need to make sure is your logic for workflow design is related to that campaign, so that you can check campaign later whenever needed.

Re: Adobe Campaign Classic | Reports related to Push Noti... Jyoti_Y - Adobe Campaign Classic

Hi,There's no OOTB report available for Push Notification. You can create your own report using cubes.Thanks.

Re: Tracking Log for Bounced email delivery Jyoti_Y - Adobe Campaign Classic

Hi, Sometimes deliveries are not properly updated. Try below option: Select your delivery --> Right Click --> Actions --> Recompute Tracking and Delivery Indicators. It will update delivery logs for those deliveries.

Re: JS entity get and load fail but create and save work Jyoti_Y - Adobe Campaign Classic

Hi, Your join is not properly created.You are getting error related to RepBranch foreign key not present in Recipient Schema.Can you check definition of Recipient Schema( Preview tab) and verify whether @RepBranch-id column is created or not.If not, please specify specific join condition between two tables. They are not able to join with primary key. Thanks,Jyoti

Re: Modify Tracking URL Jyoti_Y - Adobe Campaign Classic

Hi Darren, Is new tracking path configured? You need to raise a request to Adobe to add this new tracking URL path in serverConf.xml xml element.

Re: Java Script not saving two variables (date & Time) Jyoti_Y - Adobe Campaign Classic

Hi, There are two points which you can check:1) Value of variable ID, as you are doing insert or update operation, are you passing id value in your xtk.session.Write. If yes, then please check what is the value generated.2) Typecast string variables to date and time data type. Thanks.

Re: Unable to add join condition in Edit Schema in Campai... Jyoti_Y - Adobe Campaign Classic

Hi Deepa,You are getting error because your query is now having new schema, it has no value present of previous activities.You can perform your operation by two ways:1) Take two query condition, one where you will do aggregation and second where you will query on your schema. Then perform union/intersection based on your requirement.2) First perform aggregate and then use enrichment to enrich with your schema. Thanks.

Re: Modify Tracking URL Jyoti_Y - Adobe Campaign Classic

Hi, You can change your tracking URL in options:1) Go to Administration > Platform > Options.2) Search for 'NmsTracking_ClickFormula' and 'NmsTracking_OpenFormula'3) Either create new trackingWebURL or Change the URL in these options according to your requirement. In your case, change highlighted 'r' with 'web'. 4) In the delivery use the tracking URL which you have changed.Thanks.

Re: Adobe MC RT connection issue Jyoti_Y - Adobe Campaign Classic

Hi,You can identify error reason from Dashboard web log. If you are not seeing any log related to your call, then it means SOAP call is not able to reach/login adobe campaign.That is when you get Forbidden error, which can be related to Login error, IP whitelisting..Thanks.

Re: Tracking Log for Bounced email delivery Jyoti_Y - Adobe Campaign Classic

Hi, Email Unknown Error - It is a hard bounce, which occurs when email address is incorrect. Regarding Tracking Log data:It’s likely asynchronous feedback loop ( for ex: Customer marked the email as spam ) that changed the status of broadlog to failed from sent. Please check if the records you’re seeing are also in nms:Address table to confirm this. Thanks.

Re: Exporting variable values of javascript into a excel... Jyoti_Y - Adobe Campaign Classic

Hi, Yes you can export local variable value in your export file.In your JS, define variable as:vars.output=vars.recCount And then file configuring columns of your export file. Add column using edit the expression and give value as: $(vars/@output) Thanks.

Re: Webpage data not transfering to schema after function... Jyoti_Y - Adobe Campaign Classic

Hi, Your function validateForm(), returns value only when email value is not null.So there's two loop happening:1) If email value is not null, script is going to next page and inserting data.2) If email value is null, your function returns nothing, so script goes to else part and never goes to next page of storage. That's why values are not inserted. For your question related to two data value insert, I would suggets to place your if else check before submitting to next page, i.e:if (valid == tr...

Re: How show different ENUM lists based on variable in in... Jyoti_Y - Adobe Campaign Classic

Hi,You can achieve that using below options:1) Query on xtk:enumValue table and give condition as: Here variable you can either pass by placing JS before query as: vars.enumValue='XYZ'or you can pass this variable when calling an external sugnal. 2) You can create a JS which will perform operation of get and will give you array of values associated with that enum. Thanks.

Re: Clean scheduled workflow memory Jyoti_Y - Adobe Campaign Classic

Scheduled workflow will always be in Started status if execution is not getting in error. It will not show you Finished status. You can verify from workflow log whether workflow execution has finished or not. Yes, you have to check workflow running status.

Re: Getting the label of a split subset per delivery in d... Jyoti_Y - Adobe Campaign Classic

Hi,If your split is one time configuration, you can do JS variables in Advanced tab of split.Js you can use:vars.split1="Engaged"vars.split2="Low Engaged" And then you can use these variables in your delivery as: <%=vars.split1%> Thanks.

Re: Clean scheduled workflow memory Jyoti_Y - Adobe Campaign Classic

Hi, Workflow does not store anything once it has finished execution.It could be possible, your workflow has not finished it's execution before next execution.Do you have a test activity to check workflow status before proceeding to execution of workflow.If not, you can follow below steps to avoid workflow running if earlier run has not finished.1) Define an option - 'isWorkflowRunning'.2) In workflow, first check value of this option. If it's zero then proceed to execution of workflow activities...

Re: Delivery Log Jyoti_Y - Adobe Campaign Classic

Hi, Reports in Adobe are based on below tables:1) Delivery2) Recipient Delivery Log3) Campaign4) Recipient Tracking Log Now let's consider if you want to display your data in 'Delivery Throughput' Report, then data which you have should have deliveries linked to campaign and delivery table. It should contain number of processed message, number of sent data, i.e1) You need to load data using 'Data Loading'2) reconcile your data with 'campaign' and 'delivery' table. If you do not want mapping of d...

Re: How to check date in input form fields Jyoti_Y - Adobe Campaign Classic

Hi, You can check it using below syntax: Expiry date cannot be empty and should be in future

Re: Date Format Change Jyoti_Y - Adobe Campaign Classic

For email you need to use script provided in second point. Use them under<% %> tags.something like this:<%var FORMAT_120 ="%4Y-%2M-%2D %2h:%2n:%2s"var workflowExecutionInitiatedAt=formatDate(date,FORMAT_120);%>and then display in email as : <%=workflowExecutionInitiatedAt%>

Re: Populate drop down value depending on previous drop d... Jyoti_Y - Adobe Campaign Classic

Hi, Instead of using 'onClick' use 'onChange' function. Use below code, it should work: Also, in your schema definition, you are defining product as attribute, revCardinality and integrity is not required. Those parameters are used when you define element. Thanks.

Re: User removed from operator Group automatically Jyoti_Y - Adobe Campaign Classic

Hi,There's no functionality which will auto remove user from Operator group.Thanks.

Re: How show different ENUM lists based on variable in in... Jyoti_Y - Adobe Campaign Classic

Hi, Do you need to do this in input form? If you ultimate aim is to add Platform enumerations based on different variables, you can achieve this via Javascript also.Design a JS: which will insert values in xtk:enum based on variable passed.There are two approach possible:1) Pass list of variable in workflow and perform insert operation in xtk:enum using JS activity.2) Use SOAP call to your JS function which will perform insert on each variable value. Thanks.

Re: Adobe MC RT connection issue Jyoti_Y - Adobe Campaign Classic

Hi, You need to provide sessionToken instead of username/password combination, if in your file, allowUserPassword= helps you to pass user/password combination. Thanks.

Re: Created a new schema and then deleted it - Error message Jyoti_Y - Adobe Campaign Classic

Hi Radhika, 1) Looking at error screenshot:Reason for error was: tag of leads was closed in first line itself. It shouldn't be like that.Define your schema like below: 2) Try to drop table using SQL activity:DROP TABLE Leads 3) Once done, clear your local cache and relogin. Thanks.

Re: Restrict access to OOTB reports for deliveries in ACM... Jyoti_Y - Adobe Campaign Classic

Hi, You can grant access to selected set of deliveries by creating a storage folder for those deliveries.Then Open Folder Properties --> Security --> Authorizations and provide 'Delivery Operator' access right to that folder. Also, provide delivery operator right to your operator. Doing this will give access to your operator to this Delivery Folder. Thanks.

Re: Date Format Change Jyoti_Y - Adobe Campaign Classic

Hi,1) If you are trying to change date format in Email Design :You can change your date format by using Format expression.Use below in your HTML code:data-nl-format="%4Y-%2M-%2D %2h:%2n:%2s"Something like this: Booking Date:Booking Date 2) If you are trying to change date format in a workflow, you can use below code:const FORMAT_120 ="%4Y-%2M-%2D %2h:%2n:%2s"instance.vars.workflowExecutionInitiatedAt=formatDate(date,FORMAT_120); Thanks

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