Expand my Community achievements bar.

Dive in, experiment, and see how our AI Assistant Content Accelerator can transform your workflows with personalized, efficient content solutions through our newly designed playground experience.

Error Notification if journey fails

Avatar

Level 9

2/16/23

Description - To have a general error setup mechanisn where we can setup the users who should be notified in case of error.

Why is this feature important to you - We can create custom action/activity at every stage in AJO journey design. But, it will be repetitive 'in case of error' configuration setup at every step in a journey. 

There should be a general Admin setup available which notifies whenever there's an error.

 

How would you like the feature to work -

1) Create an option in Administration - Error Management.

2) Provide option to setup users who should be notified in case of error in a journey or campaign

3) Trigger email notification when systems runs into error.

4) Can provide OOTB email template or user can configure it.

 

Current Behaviour - Select option - 'In case of error' for each activity in a journey and define action to be taken.

 

Thanks,

Jyoti