One-off Journeys | Community
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riballor
riballor
Level 3
October 16, 2024
Investigating

One-off Journeys

  • October 16, 2024
  • 3 replies
  • 416 views

Description - One-off Journey status behavior

 

Why is this feature important to you - This way we will maintain the total amount of journeys live reduced cause usually users forget to stop it or close it and that causes to reach the limit of the total live journeys. Also, when working on the same platform with multiple agencies, we cant control other journeys created by other agencies. 

Thats why its important

 

How would you like the feature to work - When activating one-off journeys, there could be an automated way to change the status to close to new entrances or completed as there is in campaigns

Current Behaviour - One-off journeys stay live and you need to manually stop or close them

    3 replies

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    April 17, 2025
    No text available
    Sukrity Wadhwa
    I
    Adobe Employee
    IvanMi1Adobe Employee
    Adobe Employee
    April 17, 2025

    @riballor  we've thought about this as well. I think the challenge is that we cannot auto-close these Journeys as depending on the type of action you may want to keep the Journey live indefinitely i.e. Web Content. Agree that in cases like Single-shot email, it would likely make sense to close the Journey after all deliveries. Would argue those cases would be better off as Campaigns. 

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    April 23, 2025

    Hi @riballor,

    Was @ivanmi1's suggestion helpful for your use case or do you still want to clarify further and go ahead with logging this as a feature request? Please let us know.

    Thanks!

    Sukrity Wadhwa
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