For Data Sources and custom Actions in Journey Optimizer, we can use the Custom authentication mode with OAuth authentication to create a bearer token before the actual call.See https://experienceleague.adobe.com/docs/journeys/using/data-source-journeys/external-data-sources.html?lang=en for more de...

[Cross-posted from another forum]Hey all, We are looking to connect to internal APIs through Journey Optimizer with External data sources. We use AzureAD OAuth (JWT) authentication for all the APIs that we intend to connect to. Is this a feasible integration for JO? Can we generate JWT tokens on JO ...

This is the default behavior when a new version of a journey is created. Individuals who are already in the previous journey version will finish out the journey, but the old version is closed to new entrants. Any new triggers would put people into the latest version of the journey.For more informati...

[Cross-posting this question from another forum]Hi all, does anyone have a best resource that discusses Journeys in the context of lifecycle management of versions, which ones are live, how to allow users to complete their journeys in V1 but have all new instances kick off the V1.1 version of the jo...

So you're ready to build a journey in Abode Journey Optimizer. You click on "Create Journey", give your new journey a name and set the basic properties. And then...you have a blank canvas. How do you get started?It depends on the type of use case you have in mind. The key question to ask is do I wan...