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Jeremy_Page
Jeremy_Page
Level 2
August 12, 2021
Solved

Managing journey lifecycle

  • August 12, 2021
  • 1 reply
  • 892 views

[Cross-posting this question from another forum]

Hi all, does anyone have a best resource that discusses Journeys in the context of lifecycle management of versions, which ones are live, how to allow users to complete their journeys in V1 but have all new instances kick off the V1.1 version of the journey?  I know if you stop a journey it ends the journey for everyone in that journey.  what i'm looking for is to bring a journey "offline" which would allow any users in a journey to complete their path and have new triggers of  the journey enter the latest version of the journey only.

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Best answer by Jeremy_Page

This is the default behavior when a new version of a journey is created. Individuals who are already in the previous journey version will finish out the journey, but the old version is closed to new entrants. Any new triggers would put people into the latest version of the journey.

For more information on journey versioning and lifecycle management, see here: https://experienceleague.adobe.com/docs/journeys/using/building-journeys/about-journey-building/journey-versions.html?lang=en

1 reply

Jeremy_Page
Jeremy_PageAuthorAccepted solution
Level 2
August 12, 2021

This is the default behavior when a new version of a journey is created. Individuals who are already in the previous journey version will finish out the journey, but the old version is closed to new entrants. Any new triggers would put people into the latest version of the journey.

For more information on journey versioning and lifecycle management, see here: https://experienceleague.adobe.com/docs/journeys/using/building-journeys/about-journey-building/journey-versions.html?lang=en

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