Tvasilovic, you are correct this is a setting within the Admin Console underneath the Products area.  We have that function turned off for the reasons you note as we have users request access to any system via a process our IT teams require in a ServiceNow system.  Once those requests are reviewed a...

Deepa, These types of headings in views aren't typically clickable for sorting.  Within reports you can click the headings to change sorts.  You would likely need to edit this view and try to add a sort view textmode as I believe the Source field is done in textmode.  

stan255, here's a thought that may help.  Our traffic person needs to be notified when certain types of requests come into certain parts of our queue tree (Queuetopics).  We created an approval process for her and then attached it to those queuetopic areas.  When requests come in they come in as New...

Jared, this looks like a project report?  In the groupings area you should be able to find Program Name as a choice to use for grouping which should put all the various programs together. 

stan255,  There isn't a straight-forward way to do this.  Under Setup->Notifications you can set reminder emails to go to assignees or project teams but only with limited conditions which is not what you're looking for.  Under the notifications areas in a User's profile under the Action Needed space...

Matt, have you looked at the user's schedule in his profile?  We have different schedules for users as we are global and holidays are different for various regions so that we have the right time-off days for folks.  

CBuckwal, I developed a form called Global Reporting which I use to hold any unique fields various teams wanted for reporting purposes.  I told all teams that no matter what templates you build the one custom form that must always be attached is the Global Reporting form.  I did a mass update to add...

KellyHa3, we do Reference | Campaign | YYYY Deliverable.  So example, is 1234567 | Summer Binge | 2024 Paid Search #1.  We're not particular in the date but having the year info can help for reporting if you're wanting to see all work for a certain year.  The pipe made it a little easier to read acc...

spencer_w, There is a field available called Has Time Off, which you can find under the Assigned To field if you search that might help you.  I tested by assigning myself to a task with planned completion date of 12/15.  I went into the project view (any view), selected the Planned Completion Date f...

mdeancherry, you can use the Note Text field to help.  As example, in your filter area you can set Note Text field, contains, @Kurt jones and then use EntryDate as another filter to set say for Last Quarter.  That should allow you to pull all last quarter notes that had @Kurt jones in them, in my ex...