@Michael_Soprano  check the discussion link https://experienceleaguecommunities.adobe.com/t5/journey-optimizer-discussions/feature-similarity-and-differences-between-ajo-and-acc/m-p/572377  Consider campaign V8 as a typical campaign solution.

@Caveman77 Does the project have CJA – Customer Journey Analytics in the architecture? Do you have access to the data view in CJA that is responsible for showing the new experience reports? This data view is built using a data connection with AJO datasets. check out https://experienceleague.adobe.co...

@MailySo2  You mentioned that the journey is already launched/live, so one can’t edit a live journey. To address this, create a new version of the journey and add a new wave with a 7-day wait. Publish the new version of the journey. Note: After publishing the new version, new entrances will occur in...

@DavidKangni I understand the preference order for consent.marketing.email and consent.idSpecific.Email. However, what is not entirely clear to me is the purpose of collecting multiple idSpecific.email preferences when only one email address (the Execution field emailAddress) is considered for engag...

@DavidKangni  Thanks for the response. It is always a single email address to which the email will be sent (based on the Execution field), even though multiple email addresses are allowed at consent.idSpecific.Email. Let’s consider a scenario below , how two different email addresses from consent.id...

What is the difference between Channel (email) and Email Identity in the landing page opt-out? In the documentation, it is mentioned that opt-in or opt-out applies to all email addresses of a profile with Channel (email). In the case of work email, billing email, etc., how does AJO recognize communi...

@polarprism Could you let me know if you're using Adobe Analytics? if yes, load offer impression event in AEP via WEB-SDK Analytics. Once event data available, audience can be created and utilized in AJO.   https://experienceleague.adobe.com/en/docs/platform-learn/implement-web-sdk/applications-setu...

Could you please share screenshots of the eligibility rule code and sample offer with 4 attributes (segment1.Score, ..., segment4.score)? Usually, the ranking formula is where the score can be programmed. I would like to understand whether the code refers to the eligibility rule or the ranking formu...

@PascalBa2 The offer decision engine automatically calculates the best offers suitable for a profile based on various parameters. If no suitable offer is found, a default offer will be fetched. I would like to understand the explicit need to filter out offers with a priority/ranking of zero. Could y...

Please create an Adobe support ticket