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SOLVED

New Channel Reports UI Toggle - Did the new UI work for you?

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Level 3

When I toggled to see the new channel reports in AJO it kicks me out and says I do not have permission to access the application?  

Has anyone else had this issue?   Did you have to change a permissions setting in AJO?

 

I have logged a ticket with Adobe Support, however I am on my third week of not access these reports and second week since opening the ticket. 

 

 

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1 Accepted Solution

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Correct answer by
Community Advisor

@Caveman77 @Anuhya-Y 

The new experience feature for reports doesn't require CJA.

I had the issue after the release in June but It started working for me after I reset my dashboard and disabled ad blocker/cookies blocker in my browser for experience.adobe.com

 

DavidKangni_0-1721159901384.png

 

Thanks,

David

 



David Kangni

View solution in original post

2 Replies

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Community Advisor

@Caveman77 Does the project have CJA – Customer Journey Analytics in the architecture? Do you have access to the data view in CJA that is responsible for showing the new experience reports? This data view is built using a data connection with AJO datasets.

check out https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channel-report/report-gs-cja?lang...

AnuhyaY_0-1721721137466.png

 

Avatar

Correct answer by
Community Advisor

@Caveman77 @Anuhya-Y 

The new experience feature for reports doesn't require CJA.

I had the issue after the release in June but It started working for me after I reset my dashboard and disabled ad blocker/cookies blocker in my browser for experience.adobe.com

 

DavidKangni_0-1721159901384.png

 

Thanks,

David

 



David Kangni