Hello,When I try to enable the EEC in the Target, I receive this message: "We cannot complete your request. Please contact Adobe client-care if the problem persists."You can see in the image: I dont know what it happens.Thank you and regards.

Hello,Our customer wants to see a preview of the PDFs that are in the AEM Assets, do we have a plugin or a configuration to get this? By default, when you click in the PDF file, there is not a preview to see the pages of the document, only the image created (rendition) of the first page of the PDF. Thanks.

Hello,I have a page in my AEM Author, and I get an error when I click in the menu "View as Published".Instance version: Adobe Experience Manager: 6.5.3.0 The URL:https://authorXXX.adobedemo.com/content/example.html?wcmmode=disabled The error:org.apache.sling.api.SlingException: Cannot get DefaultSlingScript: org.apache.sling.api.SlingException: Cannot get DefaultSlingScript: org.apache.sling.api.SlingException: Cannot get DefaultSlingScript: Operands are not of the same type: comparison is suppo...

Hello,I’m creating my new AEM site following the instructions of the link:https://helpx.adobe.com/experience-manager/using/first_aem63_website.htmlAfter finish the article, I’m trying to work in the author instance, but I cant see the components (list, image, content fragment, text etc...) (see the mage attached). What I must configure to see and use the components in my page? Thanks.

Hello.I am working with cq-quickstart-6.5.0.jar in local, and the VM is updated with last version (6.5.6.0).Following the indication of the link:https://docs.adobe.com/content/help/en/experience-manager-65/assets/dynamic/config-dms7.htmlI’m starting the VM with the commands:java -Xms4096m -Xmx4096m -Doak.queryLimitInMemory=500000 -Doak.queryLimitReads=500000 -jar cq-quickstart-6.5.0.jar -gui -r author,dynamicmedia_scene7 -p 4502The AEM is starting OK, but I can’t see the Dynamic Media active. Af...

Hello,I’m trying to configure the connection between the AEM author instance and my brand portal (https://COMPANY.brand-portal.adobe.com/). We have 5 steps:Obtain public certificateCreate service account (JWT) connectionConfigure IMS accountConfigure cloud serviceTest configurationThe first 3 steps were OK, but in the step 4 I have a problem:https://docs.adobe.com/content/help/en/experience-manager-65/assets/brandportal/configure-aem-assets-with-brand-portal.html#configure-the-cloud-serviceWhen ...

Hello,I can’t install the AEM Desktop for Windows (I have Windows 10 Pro), using the file aem-desktop-win64-2.0.3.2.exe. When I try to install the message is:The installation of Visual Studio C++ Redistributable 2015 (x64) has failed. Setup will now exit. If I try to install the VB package (vc_redist.x64.exe) before install de AEM Desktop, the installation fail too, with this log message:Error 0x80070666: Cannot install a product when a newer version is installed. Someone had the same problem? E...