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解決済み

What are the possible options to send email from AJO?

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Level 10

1. Through Adobe servers? 

2. Configure Your own email provider (SendGrid, Mailgun), however is it possible to send email directly from AJO campaigns / email node in journey? Or I need to configure Custom Action?

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1 受け入れられたソリューション

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正解者
Level 5

The out-of-the-box Email activity uses the email channel surface, which typically leverages the email domain delegated to Adobe or a custom-managed setup.

 

If you’re using your own email server, you can achieve similar functionality using a Custom Action by passing the necessary email parameters through it.

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3 返信

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正解者
Level 5

The out-of-the-box Email activity uses the email channel surface, which typically leverages the email domain delegated to Adobe or a custom-managed setup.

 

If you’re using your own email server, you can achieve similar functionality using a Custom Action by passing the necessary email parameters through it.

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Level 10

Custom-managed setup - in that scenario - I can use my provider (for example: https://emaillabs.io/en/) and send using Email Activity in journey?

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Community Advisor

@Michael_Soprano It's possible if the ask is if you want to use a different SMTP. Take a look at this documentation:

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/reporting/deliverability/delivera...

Screenshot 2025-04-15 at 4.31.32 PM.png

Thanks, Sathees