Hello,
Can someone please explain all the throttling options to me within AJO? I have a client that says the throttling API and manually throttling via journeys through wait conditions are not an option for them.
I am open to all suggestions, or if there are not other options, a further breakdown of the API.
Thank you!
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Got it. You don't see that as a direct option due to the nature of profile evaluation and how they enter the audience. I wish we could have an option for a batch audience when I add a message to the journey it can give the option to throttle the send. But it's unavailable and you must use the options mentioned to handle the throttling.
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@GracePr I believe you don't have any other OOTB options for throttling in AJO other than the options you mentioned. Can you explain how the client would like to have throttling handled?
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Hello!
Thank you for the quick reply.
Our client has previously used tools that allow them to set a number of sends per hour. Reason being is to not overwhelm their call centers. They have additional use cases, however, this is the most pressing one.
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Got it. You don't see that as a direct option due to the nature of profile evaluation and how they enter the audience. I wish we could have an option for a batch audience when I add a message to the journey it can give the option to throttle the send. But it's unavailable and you must use the options mentioned to handle the throttling.
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Total Likes
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