We are creating the Reminder Email using Dynamic Event Data. We've established an Events Journey and need to send a reminder within 24 hours.
Scenario [Streaming Data]: I have to validate Appointment Booked Date[e.g Date :2024-08-20T007:35:00+00:00] and send the reminder 24 hours before the Appointment booking Date [2024-08-19T007:35:00+00:00].
Custom Wait: setHours(toDateTimeOnly(@event{Appointment.dateTime}),-24)? I have used this Logic in Custom wait & It's not working.
In Condition: InNextHours(the dateTime of appointment,24) [This is working if the journey in between 0- to 24 hours ]
Note: Audience Logic is not helping to populate Dynamic Events Variable in the Reminder Email.
Is there any other logic for Reminder Email Setup in Adobe AJO? Appreciate your help. Thanks in advance.