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mandarinooo
Level 2
December 21, 2022
Solved

Personalize email content based on profile attribute value

  • December 21, 2022
  • 2 replies
  • 1313 views

Hi there

 

I would like to personalize an email as following:

If Attribute 1 = "A", then show value of Attribute 2. 
Both attributes are available in Profile.

Example

Customer Attribute 1 Attribute 2
John A 100
John B 200
John C 300

 

Output:
100

 

I tried replicating through Helper Functions with a IF statement, but I did not get the results I hoped for. (Helper Functions)

 

Appreciate your input!

 

(In SFMC this is pretty easily done through AMP)

 

Best,
Giorgia

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Best answer by IvanMi1

You may be able to retrieve this value using some of the array helper functions, like "includes" 

https://experienceleague.adobe.com/docs/journey-optimizer/using/personalized-dynamic-content/personalization/build-expressions/functions/arrays-list.html?lang=en#includes

 

Beyond that you may be looking at a Change Dimension type use case.

2 replies

SatheeskannaK
Community Advisor
SatheeskannaKCommunity Advisor
Community Advisor
December 21, 2022

Hi @mandarinooo,

 

I did try this within email designer and it works. Make sure you have path correct that you can confirm from the schema.

 

 

{%#if profile.person.name.firstName = "John"%} {{profile.person.name.lastName}} {%else%} displayFirstname {%/if%}

 

Thanks!

Thanks, Sathees
    M
    mandarinoooAuthor
    Level 2
    January 16, 2023

    Hi @satheeskannak 

    Thank you for your reply.

     

    Your approach worked for First Name / Last name as the data has a 1:1 relationship. Every customer has only one First name and only one Last name.

     

    It does not work when the data has a one to many relationship, like in case of arrays.

     

     

     

     

    I
    Adobe Employee
    IvanMi1Adobe EmployeeAccepted solution
    Adobe Employee
    January 17, 2023

    You may be able to retrieve this value using some of the array helper functions, like "includes" 

    https://experienceleague.adobe.com/docs/journey-optimizer/using/personalized-dynamic-content/personalization/build-expressions/functions/arrays-list.html?lang=en#includes

     

    Beyond that you may be looking at a Change Dimension type use case.

      HHeigl
      HHeigl
      December 25, 2022

      Hi,

       

      I would like that, too. Hope for more input. Thanks.

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