Expand my Community achievements bar.

Dive in, experiment, and see how our AI Assistant Content Accelerator can transform your workflows with personalized, efficient content solutions through our newly designed playground experience.
SOLVED

Is it possible to change the Address parameter for an email in a journey, which is already live?

Avatar

Level 3

I created a very simple journey, which receives an event and send an email to the user, the email address binding is defaulted to PersonalEmail.address. I have created this journey and enabled it as well, but now I am observing email failure as the email address attribute is not available in the profile. I am storing the email address under a different profile attribute, so wanted to know if we can use a different expression for the email address field in an already active journey?

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

1 Accepted Solution

Avatar

Correct answer by
Employee

you can update the execution address https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/primary-email-addresse.... and publish a newer version of the journey by verifying that it reflects the custom email address

View solution in original post

1 Reply

Avatar

Correct answer by
Employee

you can update the execution address https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/primary-email-addresse.... and publish a newer version of the journey by verifying that it reflects the custom email address