In Campaign Report "clicks" are not getting reflected

[AkramH]

Hello Journey Optimizer Community, In Campaign Report "clicks" are not getting reflected, kindly help me how to troubleshoot this.

[DavidKangni]

Hi @AkramH ,

If the clicks are not reflected in the reports, you may need to open a support ticket.

Thanks,

David

[Ivan_Mironchuk · Accepted solution]

@AkramH - did you make sure when creating the email campaign that "track clicks" was turned on? 

Additionally, you can confirm if links or buttons are set for tracking when authoring the content and selecting the links panel:

If both are set correctly, and you are just missing values in reporting, then a support ticket is the best course of action.