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Email deployment based on location

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Level 4

Hi team,

Flexibility of scheduling email deployment as per customer profile location?

if any OOTB function available for achieve this? if yes  please explain step by step how to configure.

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4 Replies

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Community Advisor

@Ajo_WisdomChase use data source condition for a location-based filter, date condition for date range filter, and time condition for hour condition. This would allow location-based profiles to move in a specific flow as per specific date and time

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journe... 

AnuhyaY_0-1736430667155.png

 

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Level 4

Hi @Anuhya-Y 

 

Could you please explain what is the use of "Use profile time zone wait and condition " Could you share ant real time example for my understand.

 

Ajo_WisdomChase_0-1736432669475.png

 

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Community Advisor

@Ajo_WisdomChase check out below example.

The brand aims to send birthday emails at exactly 12:00 AM local time for each customer. This is achievable if the time zone field is available in the profile, sourced from the Preference Details field group.

For example, a customer in Paris will receive the email at 12:00 AM Paris time, while a customer in the US will receive it at 12:00 AM local time in their respective time zone

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Level 4

Hi @Anuhya-Y ,

 

I am looking for the same scenario. Could you please share any documentation on how to configure this setup in AEP and AJO? It would be really helpful if you could include screenshots.