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Audience definition question relating to date comparison

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Level 4

In Adobe Journey Optimizer (AJO), I'm defining an audience using a rule where:
registration_date <= expect_date - 3 months.

chrisyan_0-1747940639413.png

 

The format of the registration_date is:
2025-03-10T14:43:57Z
and the format of the expect_date is:
2025-06-03T00:00:00Z.

This means that expect_date - 3 months evaluates to approximately:
2025-03-03T00:00:00Z.

Since 2025-03-10T14:43:57Z is after 2025-03-03T00:00:00Z, the profile should not meet the condition and should be excluded from the audience.

However, in practice, this profile is still included in the audience. could you please advise why AJO behaves like that.

 

 

 

4 Respostas

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Community Advisor

@chrisyan Did you try the other way around? registration_date + 3 months <= expect_date

Thanks, Sathees

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Level 4

Hi,

I tried another way having the same results with even more estimated profiles up. It seems not right as long as with two date fields make the comparison. I totally lost the how the audience behaves now. please advise what's the reason you recommended in that way and next step.

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Community Advisor

That's weird. I wanted to confirm that the behavior is consistent if you change the criteria the other way around. One more thing did you try with the specific date range to see if that excludes intended profiles?

Thanks, Sathees

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Level 4

I did not try with specific date as it's out of scope. I would compare two attributes that's the point. thank you.