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SOLVED

Attaching a copy of an email in AJO

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Level 2

Hi all,

 

Can someone help me with how can we send a copy of an email sent through AJO, through a custom action to any external storage solution (by hitting the storage location API Endpoint), such that all the emails sent to the customers should also be stored in that storage solution?

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1 Accepted Solution

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Correct answer by
Employee

This won't be feasible using custom actions.

 

Instead, you can evaluate bcc functionality

or

Query ‘Template’ field in the Entity Dataset, which contains the details of the non-personalized message templates.  

or

Access Entity Dataset via data access api 

 

Reference - https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/archiving-support

 

dugganab_0-1714637583830.png

 

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3 Replies

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Correct answer by
Employee

This won't be feasible using custom actions.

 

Instead, you can evaluate bcc functionality

or

Query ‘Template’ field in the Entity Dataset, which contains the details of the non-personalized message templates.  

or

Access Entity Dataset via data access api 

 

Reference - https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/archiving-support

 

dugganab_0-1714637583830.png

 

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Level 2

Hi @dugganab 

 

Is there any way through which we can create a pdf/image copy of the email which we can send from AJO to any external storage location through hitting the API endpoint?

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Employee

No, you will have to build a custom process outside of AJO to handle this using the options mentioned in the earlier thread.