AJO Journey Email marked as spam

[MarketerDev]

Hi All,

want to confirm that if the email is marked as spam and added to the spam list, this can be extracted for the purpose of sending the back to another system.

Thanks,

[Mohan_Dugganab · Accepted solution]

You can either download it as a csv file https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/monitor-reputation/man... or leverage API to access the suppressed records https://developer.adobe.com/journey-optimizer-apis/references/suppression/ for extraction

[MarketerDev]

Any option to schedule this export like from AEP or via API?

[Mohan_Dugganab]

you can programmatically handle it using API's (on the customer's end) by applying necessary filters and then by pulling in the required records as needed.