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Level 3

Hi team,

What is the standard practice for enabling the "Add an alternative path in case of a timeout or error" option? Should this be applied to all action/orchestration activities?

 

@dugganab @SatheeskannaK @Anuhya-Y @DavidKangni @Pradeep_Kumar_Srivastav 

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3 Replies

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Community Advisor

Hi @Ajo_WisdomChase 

 

I don't think there is a standard practice but.

 

I'm using it mainly to flag profiles who timeout on a custom action to update a flag and I'm using this flag to do a retry in another journey.

 

I can't tell if it's a standard practice or best practice but it's working for my use case.

 

Thanks,

David



David Kangni

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Level 3

Hi @DavidKangni ,

 

Thanks for replay,

a) Can I use the "Add an alternative path in case of a timeout or an error" option for all activities (both Orchestration and Action), and will it affect the performance of my journey?

b) If not, when is it best to use this option, and what are the recommended scenarios for it?

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Administrator

Hi @DavidKangni

Can you help @Ajo_WisdomChase further with their questions?

Thanks!



Sukrity Wadhwa