Community Topics

Hi,We want to reset our DEV sandbox in AEP as quite a few schema, dataset, audiences are out of sync after a identity change in the platform. We want to reset the DEV sandbox because you cannot delete the schemas.  I want to understand what is the impact of this on other Adobe tools of same eco syst...

Hello, I am testing my previously working Journey and while the test profile enters and exists the journey successfully, the email fails due to a "No Email Address Found in Profile" Error.  The confusion is AJO did in fact find the profile because the messageFeedback event exists in the Events tab (...

Can we Use AMP Script in AJO emial template ?Is It possible that we can call a excel data inside AJO template via AMP script ? 

We are leveraging an AJO custom action to integrate our journey with an internal API. This API takes a datetime argument in UTC format as follows: yyyy-MM-ddT HH:mm:ss.SZ (ie. 2023-12-01T23:59:59.000Z). We are attempting to use the nowWithDelta() function within the request parameters of this custom...

Hello, After a Purchase event, we'd like to update the visitor's "Loyalty Points" by taking the existing value in the Profile and adding the Purchase amount to it.  For example, if the existing Loyalty Points value in the Person dataset is "100" and they purchase something for "59.99", we want to wr...

Hello, I'm trying to accomplish this in Journey Orchestration. Terminate two events into a single action.  In the example below, if the visitor purchases they go to the Confirmation email, if they abandon, the get a Cart Abandon email and if they eventually purchase they should get the same Confirma...

Hello, I'm trying to create an abandoned cart journey/email and the Event Condition dialog box does not allow me to expand the productListItems.  The message says I must switch to advanced mode however no Advanced Mode button exists.  Is this a bug or is something wrong with the Schema? Also, I want...

Greetings! This is my first time asking a question in the community. Im trying to find a solution for inputting marketing plan/campaign data from our marketing team (channel, campaign type, campaign name, description, start date, end date, etc), then attaching it to a campaign/journey. When the audi...

Because of the high number of members we create journeys for, we cannot use the "Jump" custom action (moving someone from one journey to another). Could I instead try to do something similar where –at any given point in the journey– I could just add another segment qualification node and qualify a d...

I have a use case where I need to grab the data from two different events to form the journey. Can any one please suggest how I can bind the two events in journey Orchestration.    

Hi I am new to Journey Orchestration and just took the official Journey Orchestration training with Ademola. I tried to setup a quick JO test where the event is that they go to a specific test page. When I put it in test mode and run it against my ECID and check the log, I see zero instances and the...

I have created a Journey, and to test it I pass parameters through Code mode, however, while passing value it shows Event run successfully but Event Log shows/reflect nothing. Kindly suggest whats the correct process to do this.