Thank you, @Sukrity_Wadhwa, and to the community for the great questions!

Great question! While customer actions are the most common use case, you occasionally want to trigger a journey based on an event that's not tied to an individual profile. This is where Business Events are useful. There are a few things you will want to consider when setting these up.What use cases ...

There are a few out-of-the-box alert options for specific journeys. If you're leveraging custom actions, you can be alerted when any of those actions leveraged within your journeys fails. A threshold can also be set in case you're only interested in being alerted if the action fails on more than <xx...

There's no out-of-the-box alerting option for this specific scenario but there's a few ways to approach this. If your marketing teams are already using planning tools (such as Workfront) that allow for custom notifications or reminders to be configured, you can build these reminders into your planni...

I'm not aware of this specific issue but I'd start by focusing troubleshooting on your Mobile SDK implementation.  Use Assurance to validate that the events you've configured as triggers within Journey Optimizer are, in fact, being fired when expected. It may be that there's a reason within your imp...

For anyone that's facing a similar limitation on the Incremental Read option in relation to journey versions, you should be able to accomplish something similar, leveraging an audience exclusion. Configure the journey audience to be read as the starting point of your journey as you normally would.Co...

Thanks, @Sukrity_Wadhwa. I'm happy to be here and looking forward to hearing from the community!

Thanks for the response! This conversion function is one of the things we did explore but the nowWithDelta() function already returns a dateTime object. Thus, if we attempt to pass in the result of that function to the toDateTime() conversion function, it recognizes the input as being invalid for th...

We are leveraging an AJO custom action to integrate our journey with an internal API. This API takes a datetime argument in UTC format as follows: yyyy-MM-ddT HH:mm:ss.SZ (ie. 2023-12-01T23:59:59.000Z). We are attempting to use the nowWithDelta() function within the request parameters of this custom...