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☕[AT Community Q&A Coffee Break] 11/11/20, 8am PT: David Son, Senior Product Manager for Adobe Target☕

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Amelia_Waliany
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15-10-2020

Join us for our next monthly Adobe Target Community Q&A Coffee Break

taking place Wednesday, November 11th @ 8am PT

👨‍💻👩‍💻REGISTER NOW👨‍💻👩‍💻

We'll be joined by David Son, aka @DavidSonPM, Senior Product Manager for Adobe Target, who will be signed in here to the Adobe Target Community to chat directly with you on this thread about your Adobe Target questions pertaining to his areas of expertise:

  • On-device decisioning
  • At.js
  • Mobile
  • Alloy
  • APIs 

💡Want us to send you a calendar invitation so you don’t forget?  Register now to mark your calendar and receive Reminders! 

🖥🗣️Be sure not to miss the webinar from the day before, on Tuesday, 11/10/20 @ 10am PT, where @Jason_Hickey and @DavidSonPM will deliver a live webinar on how to Personalize and test at zero latency with on-device decisions from Adobe Target - bring all your burning post-webinar Q's to the chat thread below!🗣

 

🎯A NOTE FROM OUR NEXT, 11/11/20 COMMUNITY Q&A COFFEE BREAK EXPERT, DAVID SON 🎯

 

🎯REQUIREMENTS TO PARTICIPATE 🎯

  • Must be signed in to the Community during the 1-hour period 
  • Must post a Question about Adobe Target
  • THAT'S IT!  *(think of this as the Adobe Target Community equivalent of an AMA, (“Ask Me Anything”), and bring your best speed-typing game) 

🎯INSTRUCTIONS 🎯

  • Click the blue “Reply” button at the bottom right corner of this post
  • Begin your Question with @DavidSonPM
  • When exchanging messages with David about your specific question, be sure to use the editor’s "QUOTE" button, which will indicate which post you're replying to, and will help contain your conversation with David

Screen Shot 2020-04-02 at 4.46.08 PM.png

 

 

 

 

 

 

David Son is a Senior Product Manager for Adobe Target where leads product strategy for mobile, APIs, and SDKs. He holds a B.A in Computer Science from the University of California, Berkeley and is based in San Francisco.

Curious about what an Adobe Target Community Q&A Coffee Break looks like? Check out the threads from our first Series of Adobe Target Community Q&A Coffee Breaks and from our last Break from 10/14/20 with Jon Tehero, Group Product Manager for Adobe Target

Alloy.js API at.js Coffee Break Mobile on-device decisioning Product Management Q&A

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jonathanl557422
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11-11-2020

Hi David, is it possible to use the Adobe Target API to retrieve the URLs beings targeted on in the activity?

 

I'm looking at the documentation here https://developers.adobetarget.com/api/#get-ab-activity-by-id and it doesn't seem to include the URL.

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DavidSonPM
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11-11-2020

Hello, good morning, and good evening. I am online and ready to mingle! Please do send questions my way as I will be fielding them. Excited to have great convos today.

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DavidSonPM
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11-11-2020


@jonathanl557422 wrote:

Hi David, is it possible to use the Adobe Target API to retrieve the URLs beings targeted on in the activity?

 

I'm looking at the documentation here https://developers.adobetarget.com/api/#get-ab-activity-by-id and it doesn't seem to include the URL.


We currently don't have this functionality supported at the moment, but seems useful. Care to expand on the use case and need for it?

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selvasj
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11-11-2020

Good Morning @DavidSonPM,


Setup: Our company is using a CRM id set in all the mbox Calls as Mbox 3rd Party and using a unique product id as entity.id.

Sequence of events

  1. User is logged-in to our website (widgets.com) on both desktop and mobile phone.
  2. User clicks on a couple of products on the website (widgets.com) on desktop computer (session 1).
  3. After couple of seconds, user jumps to his mobile phone and accesses the website (widgets.com) on his mobile browser (session 2)
    1. We are observing the user is not seeing the products he viewed (playback recent accessed entity by recommendation) in mobile web session.
  4. User then views a few other products using his mobile browser.
  5. After few hour of inactivity, user visits website on desktop and is seeing only mobile web activity data. Desktop web activity appears to be lost.
    1. We are observing that profile data will be replaced by latest activity if 2 sessions are active at the same time.

Our Questions

  1. Is there any time delay sync data between sessions? If yes what is the expected time delay window?
  2. What will/should happen when user jumps from website to mobile application?
  3. Our expectation when user jumps from one device to another device, his/her target web access profile data should be carried immediately. Do you have any solution to do so?
  4. Does sequence of sessions matter? For example if I start on desktop and move to mobile, will that overwrite desktop and vice versa?

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josejr19
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11-11-2020

Hi David, are there any plans to update the API? Especially around creating activities and being limited to only authoring them via API is that how it was created?

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Dsantoro
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11-11-2020

@DavidSonPM  will the new on Device - Decisions implementation impact the Auto personalization?

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11-11-2020

@DavidSonPM are you aware of any plans to update the Target UI to provide a better UX on organizing activities?

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11-11-2020

Hi @DavidSonPM - My question: When leveraging Target Premium for mobile, do we need a global mbox in a mobile app? It is standard practice on the web, but we're having trouble finding clear documentation on mobile app use cases and technical requirements.

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DavidSonPM
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11-11-2020


@selvasj wrote:

Good Morning @DavidSonPM,


Setup: Our company is using a CRM id set in all the mbox Calls as Mbox 3rd Party and using a unique product id as entity.id.

Sequence of events

  1. User is logged-in to our website (widgets.com) on both desktop and mobile phone.
  2. User clicks on a couple of products on the website (widgets.com) on desktop computer (session 1).
  3. After couple of seconds, user jumps to his mobile phone and accesses the website (widgets.com) on his mobile browser (session 2)
    1. We are observing the user is not seeing the products he viewed (playback recent accessed entity by recommendation) in mobile web session.
  4. User then views a few other products using his mobile browser.
  5. After few hour of inactivity, user visits website on desktop and is seeing only mobile web activity data. Desktop web activity appears to be lost.
    1. We are observing that profile data will be replaced by latest activity if 2 sessions are active at the same time.

Our Questions

  1. Is there any time delay sync data between sessions? If yes what is the expected time delay window?
  2. What will/should happen when user jumps from website to mobile application?
  3. Our expectation when user jumps from one device to another device, his/her target web access profile data should be carried immediately. Do you have any solution to do so?
  4. Does sequence of sessions matter? For example if I start on desktop and move to mobile, will that overwrite desktop and vice versa?

Hi, thank you for your question. Unfortunately, I don't have the answer from the top of my head given that this would be something the engineering team would be able to dig up. But reading through your use cases, I suspect that the user profile data from the web session is not flushed and persisted in our system in time to be access via the live mobile session. Profiles are flushed when the session ends. Although it sounds a bit peculiar that after hours of inactivity the user profile data from the web is not available. I would highly encourage you to file a customer care ticket!