Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Error: Unable to get support language list (6.4)


Level 2

I was trying to create a language copy from en-aa and getting this below error.1740895_pastedImage_4.png*ERROR* [ [1556294346318] POST /libs/cq/gui/components/projects/admin/translation HTTP/1.1] com.adobe.cq.wcm.translation.impl.servlet.TranslationSupportServlet Error while getting language List

java.lang.NullPointerException: null

*ERROR* [ [1556294346327] GET /libs/cq/gui/components/projects/admin/translation HTTP/1.1] com.adobe.cq.wcm.translation.impl.servlet.TranslationSupportServlet Failed to get translation projects and language info

java.lang.NullPointerException: null

Thanks in advance!

4 Replies


Level 4

It seems:

  • You are missing a language mapping for your translations provider (if you use 3rd party service) with your content.
  • You have some permission issue with current users.

Let me know if you are using a 3rd party service users?