Login error - "You do not have permission to access DPS"

[Paul83]

Hi,

Any one tell me why I cannot access the 2015 DPS dashboard? Keep getting the error "You do not have permission to access DPS"... i can access the old version of the DPS dashboard but thought I would move over to the new one and hey presto I cannot access this with either my personal adobe ID or my work adobe ID either, very frustrating!

[BobLevine]

Moved to Digital Publishing Solution forum.

[Neil_Enns_-_Ado · Accepted solution]

Sounds like your Adobe ID isn't the one attached to the master account in your DPS license. I suggest calling enterprise support, they should be able to figure this out for you.

Neil