Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

Brand Portal - 'There are no assets to display.' for Editors/Viewers roles

Dhiya1
Level 1
Level 1

Hello,

I integrated Brand portal and published assets to Brand Portal by adding them to collections (from my AEM dam assets). Added users to brand portal products from Admin console. Gave them viewers or editors access. 

But they are unable to view any asset from Files. They can see the collections folder, but there are no assets.

 

Whereas when I login as admin, I can see the assets under files, collections, etc.  I created some test users with 'admin' role, they can all see the assets as admin. But not as viewers/editors roles. 

I followed the steps from this document - https://experienceleague.adobe.com/docs/experience-manager-64/assets/brandportal/configure-aem-asset...

 

AEM version I'm using is 6.4.8

Please let me know how can I resolve this issue and make the assets viewable and downloadable by other brand portal users.

 

Thank you!

 

Dhiya1_0-1616940660934.png

Dhiya1_1-1616940770938.png

 

AEM 6.4.8 brand configuration brand portal roles issue
1 Reply
rafwinterpacht
Level 1
Level 1

Did you ever get this resolved? I'm seeing the same issue. I have users added (not as admins) but they don't see content.