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SOLVED

Login error - "You do not have permission to access DPS"

Paul83
Level 1
Level 1

Hi,

Any one tell me why I cannot access the 2015 DPS dashboard? Keep getting the error "You do not have permission to access DPS"... i can access the old version of the DPS dashboard but thought I would move over to the new one and hey presto I cannot access this with either my personal adobe ID or my work adobe ID either, very frustrating!

1 Accepted Solution
Neil_Enns_-_Ado
Correct answer by
Employee
Employee

Sounds like your Adobe ID isn't the one attached to the master account in your DPS license. I suggest calling enterprise support, they should be able to figure this out for you.

Neil

View solution in original post

0 Replies
BobLevine
Level 6
Level 6

Moved to Digital Publishing Solution forum.

Neil_Enns_-_Ado
Correct answer by
Employee
Employee

Sounds like your Adobe ID isn't the one attached to the master account in your DPS license. I suggest calling enterprise support, they should be able to figure this out for you.

Neil

View solution in original post