since ‎19-12-2011
‎10-12-2019
Neil_Enns_-_Ado
Employee
Re: Navto link that goes directly to the login screen (email and password) Neil_Enns_-_Ado - Adobe Experience Manager Mobile
This isn't supported at the moment. As we enter 2016 we're looking at providing more/different ways to trigger the log-in screen, and your suggestion is one option.Neil
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Re: Customization of Article Access Lock Screen Neil_Enns_-_Ado - Adobe Experience Manager Mobile
At the moment there is no way to customize this screen beyond the background image (which comes from the article), and the product label and product description (which you can configure in the portal on the Product & Subscriptions tab).Neil
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Re: Feature request: ability to specify background color Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Yes, we want to enable this as part of a broader set of customizations for app chrome. You should have some level of control over the transition screens, progress screens, menu, nav bar, etc. It's on our list but I don't have an expected delivery timeframe for this.Neil
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Re: Performance Issues while using HTML5-Articles Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Hi LarsAt this point you're likely hitting the performance limitations of the OS control itself on older devices.Neil
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Re: Migrating old DPS folios -- HTML Resources Neil_Enns_-_Ado - Adobe Experience Manager Mobile
How is this duplicative? Your readers will only see the content if they tap on the hyperlink, just like if they tap on the HTML Resource PDF hyperlink. Or is the intention to give them a way to download the PDF independently? If that's the case, yes, just post them online.Neil
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Re: Migrating old DPS folios -- HTML Resources Neil_Enns_-_Ado - Adobe Experience Manager Mobile
There is no way to upload shared resources in new DPS 2015 articles via the UI.Having said that, since you are simply trying to access PDFs, there’s a better way to do this in DPS 2015. Treat the PDFs as proper articles, not as HTML resources. Use the beta of the PDF to DPS Acrobat tool (available on both Mac and Windows) to convert the PDFs to .article files and upload them to the portal. Then simply reference the articles via a navto:// hyperlink. The PDF articles don’t even have to be in a co...
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Re: Performance Issues while using HTML5-Articles Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Hi Lars,I looked at the first article on the first browse page (article-33). The total download size is 11.1MB, of which 7.9MB is JPEG images. It’s also over 249 files. Many of the images are small, which is great, but you still have some on the larger side.Given the complexity of the content, the number of files involved, the size of the files, and the amount of JavaScript that appears to be loaded, it doesn’t surprise me that the iPad 2 and older devices are struggling to display the content.N...
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Re: Performance Issues while using HTML5-Articles Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Hi Lars,I'm not seeing your project show up in the Preflight app. When you added me to the project did you pick Adobe ID or Enterprise ID from the pop-up? Make sure to select Adobe ID. Thanks!Neil
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Re: Performance Issues while using HTML5-Articles Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Hi Lars,Can you add neile@adobe.com to the project with Preflight permission? I wouldn’t mind taking a quick peek at the content to see if I can identify anything else that might be content-related driving the performance you’re seeing.Neil
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Re: Performance Issues while using HTML5-Articles Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Hi Lars,The OS control used to display web content on iOS is a different rendering technology than the OS browser, and has different performance characteristics. In particular it is slower on older devices, such as the iPad 2.Given your description my guess is your image size is driving the performance issues. Take a look at how big in pixels your images are and aggressively re-compress them. I've had success scaling images to 50% of the size I think I need, and then saving them as JPEG at a 7 (...
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Re: Migrating old DPS folios -- HTML Resources Neil_Enns_-_Ado - Adobe Experience Manager Mobile
We automatically migrate HTML resources in old folios over to the new DPS system. If you're just migrating content you don't have to do anything special: the links will still work after migration.Neil
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Re: ios app works fine in preflight but after downloading through developer account it says it cannot connect. Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Can you please post a screen shot of the exact error message you're getting? Thanks.Neil
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Re: Using 2015 Social Sharing feature Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Hi Alenai,Sharing in DPS 2015 is of the article, not the specific page the reader is on. They get the sharing landing page you mention: generic article thumbnail (which you can customize in the portal), name, and related items from the collection.Neil
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Re: delete products or subscriptions Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Not currently. We are exploring ways to archive them in the UI, but have no firm plans on when that would be released.Neil
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Re: Attaching Typekit fonts to DPS 2015 HTML articles Neil_Enns_-_Ado - Adobe Experience Manager Mobile
His response is in reference to Typekit Desktop fonts, not Typekit web fonts. This thread is about using Typekit for HTML, which means web fonts.Neil
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Re: Reading API for DPS 2015 Neil_Enns_-_Ado - Adobe Experience Manager Mobile
I really think that's a mistake in the documentation. I would give calling those APIs a try on Android and Windows, I can't imagine why I wouldn't have included that set in the list when we built the custom storefront/reading APIs for Android and Windows native viewers in DPS Classic.Edit: Jamie corrected me, those APIs really are iOS only in classic.Neil
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Re: Feature Request: Random... Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Hi Ryan,Thanks for the suggestion, I'll pass this on to Andrei who owns our browse page feature prioritization.Neil
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Re: In-house app distribution error using Mobile-Iron: required CoreFoundation property is missing? Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Oops, got my release dates wrong. Release will actually be later this month. Even better!Neil
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Re: In-house app distribution error using Mobile-Iron: required CoreFoundation property is missing? Neil_Enns_-_Ado - Adobe Experience Manager Mobile
We just made a change to App Builder to start writing CFBundleDisplayName. This change will be available in our next release, which I believe ships in early January.Neil
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Re: design portfolio suite or solution? Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Hi Leslie,In either case DPS is an enterprise solution and isn't really intended to build personal portfolio apps. While you could certainly build it out using Digital Publishing Suite (the previous version of the product), you'd be limited to displaying your content in our Adobe Content Viewer app. You wouldn't be able to make your own custom app.Neil
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Re: HTML Collections page and Analytics Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Hi Roy,There's no way to control this, articles are always reported as an article for analytics purposes.Neil
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Re: DPS 2015 Android App; Article Download fails Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Hi Jan,I suggest calling enterprise support for assistance with this. They can look into it and contact the engineering team directly to debug if necessary.Neil
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Re: How to create a shared entity Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Hi Leo,We don't have UI for doing this currently, the only method is to write code using the information from the pages you found. Honestly I would just put your CSS and JS into each article for now. We will have some UI for doing this hopefully in the first quarter of next year.Neil
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Re: Entitlement service - Help Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Hi Leo,You should contact enterprise support for assistance. I believe we have to configure your integrator ID for DPS 2015 which is why you aren't seeing the sign-in button in the apps.As for the protected content being displayed, are you using the preflight version of the app (did you check preflight in App Builder?). If so, try with it turned off. We don't enforce entitlement and access control in preflight apps. Enterprise support should be able to assist with this as well.Neil
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Re: Different collection backgrounds for tablet and mobile views Neil_Enns_-_Ado - Adobe Experience Manager Mobile
It’s related but a different feature.Neil
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Re: Different collection backgrounds for tablet and mobile views Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Hi Jose,I'll pass this on to the layouts team. It's a good idea!Neil
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Re: App is not installing properly Neil_Enns_-_Ado - Adobe Experience Manager Mobile
See Unable to install developer .ipa file for more details.Neil
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Re: Digital Blow-ins / interstitial Neil_Enns_-_Ado - Adobe Experience Manager Mobile
As Christophe points out our supported method for this type of content in DPS 2015 is via Adobe Analytics In-App Messaging.Neil
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Re: Deleting content Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Hi David,We've discussed adding deletion of articles when deleting a collection and are hesitant to add it. Articles can be used in many places and it would be easy to either accidentally delete something used elsewhere, or have a confusing delete sequence where you get warned about content used in other places. I don't expect we'll add article delete from collections any time soon.While we don't have select all we do support shift-click for multi-select.Neil
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Re: DPS Subscriptions and Subscription Families Neil_Enns_-_Ado - Adobe Experience Manager Mobile
Y'all are hilarious.Neil
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