Unable to establish connection from AEM to Workfront

[aemdev05]

Hello,

Workfront provided a documentation on establishing connecttion from AEM to Workfront. Even after following the steps I am unable to publish assets from Workfront to AEM.

I am using AEM 6.5 (on prem).

This is the error I am seeing in workfront:

{ "message": "I/O error on GET request for \"http://*********:4502/bin/webhooks/api/files?parentId=/&max=100&offset=0\":*********: Name or service not known; nested exception is java.net.UnknownHostException: *********: Name or service not known", "title": null, "msgKey": "exception.attask", "attributes": [ "" ], "code": 0 }

Thanks

[diksha_mishra]

@aemdev05  

For error like "java.net.UnknownHostException: [hostname]"

The reason is your hostname is not in /etc/hosts, The solution is simple:

sudo vim /etc/hosts

change the line looks like:

127.0.0.1  localhost

to:

127.0.0.1  [hostname] localhost

Save and exit. Post your findings later. 

[aemdev05]

Thanks for the response but this didnt resolve the issue.
Workfront is with https and our servers are with http. Could this be the reason for un-successful connection?

[diksha_mishra]

If possible, can you please keep both the servers secure and then try the integration?

[shelly-goel · Accepted solution]

Adobe is in the process of re-writing the connector between AEM & workfront and also integrating workfront with IMS. I would suggest you to reach out to your Adobe point of contact to get more details or beta access.

[kautuk_sahni]

@aemdev05 Adding to Shelly's note, please also reach out to Support with this request.