Third Party Vendor Push Channel Support

[#1]

I have a vendor we send our push notifications through, and I wanted to integrate them into our ACS as a Push Channel. Is that possible?

[derekw42533281 · Accepted solution]

Unfortunately no. ACS only supports sending the messages directly via APNS or FCM

[derekw42533281 · Accepted solution]

Dumb questions incoming. What are APNS and FCM? I searched for those in the community and getting alot of what i see as gibberish. Second question, Do you know if we are able to use workflows to send back data via API? The way we use our push vendor now with account base push, we send it to them via API. Would we be able to do something similar in ACS?

[ramon_bisswange · Accepted solution]

APNS = Apple Push Notification Service

FCM = Firebase Cloud Messaging.

For an API call, you could use the External API activity in a workflow.

There are some sizing constraints but it may be suitable for your use case

[derekw42533281 · Accepted solution]

Thank you!