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SOLVED

Third Party Vendor Push Channel Support

derekw42533281
Level 2
Level 2

I have a vendor we send our push notifications through, and I wanted to integrate them into our ACS as a Push Channel. Is that possible?

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1 Accepted Solution
ramon_bisswanger
Correct answer by
Employee
Employee

Unfortunately no. ACS only supports sending the messages directly via APNS or FCM

View solution in original post

3 Replies
ramon_bisswanger
Correct answer by
Employee
Employee

Unfortunately no. ACS only supports sending the messages directly via APNS or FCM

View solution in original post

derekw42533281
Level 2
Level 2
Dumb questions incoming. What are APNS and FCM? I searched for those in the community and getting alot of what i see as gibberish. Second question, Do you know if we are able to use workflows to send back data via API? The way we use our push vendor now with account base push, we send it to them via API. Would we be able to do something similar in ACS?
ramon_bisswanger
Employee
Employee

APNS = Apple Push Notification Service

FCM = Firebase Cloud Messaging.

 

For an API call, you could use the External API activity in a workflow.

There are some sizing constraints but it may be suitable for your use case