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Submissions are now open for the 2026 Adobe Experience Maker Awards
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  • 3/24/22
    Hi,  Use Case: When a customer unsubscribes via SMS, we want to add them to the quarantine list and immediately update their account details in the ACS database.  We have configured an external account "SMS routing via SMPP" where when a customer sends an UNSUBSCRIBE, STOP etc, they will automatical...

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  • 3/21/22
    Hi everyone, We need to send data of deliveries to an external source (Salesforce). One possibility is to generate a file by a workflow and export to Salesforce, however, we need to know if is there another possibility, for example, that Salesforce access by an API and receive the information? Thank...

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  • 3/17/22
    Hello, I am trying to create a "Delivery alerting Dashboard" to receive email notifications for Finished Deliveries. I've read all the support docs on setup and still not able to get any alerts. I created my security group, which has just my email, and applied it to the Dashboard. I've added the fil...

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  • 3/17/22
    Has anyone had success auto forwarding emails that are sent to the From email ID (sub domain) as opposed to the receiver of the email using the reply all. For my client the From email address is a subdomain (ex: news@emails.customer.com) and the reply to is just @customer.com. We have users complain...

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  • 3/14/22
    Hi, I have completed Campaign Standard course and campaign standard overview but I didn't get any badge what I should do in this case?

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  • 3/14/22
    Hi Community, The documentation states that an email address with status On denylist is a result of feedback loops.There is a delivery failure type "Address on denylist" but that seems to be for email address that was added to the denylist at the time of sending. Is there a delivery failure type we ...

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  • 3/11/22
    Hi Community, I need some urgent help on the below, In an event where the Adobe API is experiencing issues or is down, what happens to the events received for the transactional messages during that period of time, is there any retry logic as such.can you provide some information or link to a documen...

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  • 3/10/22
    I am implementing ACS in my company's project in React Native, I already added Push Notifications and right now I'm trying to implement In-App Messages.Regarding the documentation, there is not too much to do in Android and iOS, but when I create an In-App Message in the Adobe Campaign Platform the ...

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  • 3/10/22
    Hello all, I want to get the number of send in a primary delivery in a query. I have selected as target "Delivery" and in "Additional data", if I choose "dynamicIndicators/@dynamicSent", I get the following:Label                                           DynamicSent[2022/03/03] Name delivery        ...

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  • 3/9/22
    I have been told not to use all pictures in in ACS emailers as this may affect the IP reputation for the company and may lead to us being 'blacklisted'. Can anyone confirm or advise on this? Many thanks, Spling

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