Reply Address In Delivery

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dikshagoel

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dikshagoel

dikshagoel

23-11-2018

Hi All,

We don't have inbox set up for for the reply address , we have been using in our instance.

I want to change the reply address to one of my personal account , will it can cause some issues/impact on functioning of Adobe campaign.

Thanks,

Diksha

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Garima_Gakhar

Employee

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Garima_Gakhar

Employee

Garima_Gakhar
Employee

23-11-2018

Hi dikshagoel

Deliverability Rules and reputation building is done to ensure that email clients do not identify incoming emails as Spam.

This is the prime reason why we suggest such reply-to or sender addresses to be delegated with Adobe, since proper Deliverability checks are carried out for them.

In case of personal email addresses, email clients might qualify emails as Spam.

Quarantine is different from Spamming.

A Recipient's email address gets added to Quarantine List if that was non-contactable upto 5 tries, i.e. 5 consecutive Bounces.

Hope that clarifies!