since ‎27-03-2018
‎10-12-2019
dikshagoel
Level 1
Error while creating delivery through workflow
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dikshagoel

dikshagoel
- Adobe Campaign Classic
Hi ,I am getting error scheduled Campaign while creating recurring delivery .Error states - ORA-210000 Oracle error: ORA-00001: unique constraint (CAMPAIGN_PROD.NMSDELIVERY_INTERNALNAME) violatedAny suggestions for this issue. Thanks,Diksha

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Unable to load Campaign attributes in delivery form
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dikshagoel

dikshagoel
- Adobe Campaign Standard
Hi All,I want to use attributes defined/set in Campaign forms , to called out in Delivery form and compare values using iif in Newdelivery form.But it is recognizing the value as blank , seems not able to load the values from Campaign schema.Can anybody , helps to understand how to use any other schema attribute in different form?Also , what is purpose of xpathToLaod and xpathsToLoadOpt while defining forms? Regards,Diksha

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Delivery Processing Time - taking longer
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dikshagoel

dikshagoel
- Adobe Campaign Classic
Hello ,How long do deliveries generally takes to process within Campaign -- before actual sending of email?The processing and sending is taking substantially longer.The success rate is in the 97-99% range, however some of the deliveries itself take up to 45 min. With in same campaign , delivery is scheduled everyday at 5 p.m . Where few delivery takes 5 min , while some take 50 min to process.Seen from Logs , for longer duration deliveries , the major time is consumed between two steps , highlig...

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Re: Reply Address In Delivery
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dikshagoel

dikshagoel
- Adobe Campaign Standard
Thanks Garima for your inputs.Will it can cause issue in terms of Spam , Quarantine mechanism / any effects on Mid sourcing side.Thanks,Diksha

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Reply Address In Delivery
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dikshagoel

dikshagoel
- Adobe Campaign Standard
Hi All,We don't have inbox set up for for the reply address , we have been using in our instance. I want to change the reply address to one of my personal account , will it can cause some issues/impact on functioning of Adobe campaign.Thanks,Diksha

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Communication error with Server in Adobe Production
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dikshagoel

dikshagoel
- Adobe Campaign Classic
Hi All,We are getting “SOP-330021 Communication error with server: please make sure it is configured correctly.” error in adobe sandbox irregularly. Anyone encountered this before? Is there any solution for this problem?Thanks,Diksha

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data loading - Rejection mechanism
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dikshagoel

dikshagoel
- Adobe Campaign Standard
Hi All.While doing data loading , i have selected "Keep rejects in a file" and given the file name .But this will generate files when ever data loading happens , irrespective of any error rejects are there or not.Is there anyway to control it , that file generates only when reject record is there.Thanks,Diksha

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Re: Spam Assassin
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dikshagoel

dikshagoel
- Adobe Campaign Standard
Hi Florent ,I have checked the steps seems correct .But i found one issue under path /var/lib/spamassassin/3.004000/updates_spamassassin_orgthere are no .cf files.My understanding is there should be .cf files which should be refreshed daily.Thanks,Diksha

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Spam Assassin
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dikshagoel

dikshagoel
- Adobe Campaign Standard
Hi,Spam Assassin (3.4.0)) is configured in Adobe Campaign , but when we try to preview and check score it is giving 0.0 always irrespective of content.Please guide on this.Message was edited by: Mod to remove Link.

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A/B Testing
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dikshagoel

dikshagoel
- Adobe Campaign Standard
In A/B testing , if Delivery A has open rate 0.38 and open rate of delivery B is 0.37, the winning delivery is A, although the difference is just 0.01 .Can we further set a threshold of the score difference before the final delivery is sent out in javascript? For example, like a difference of 0.1% at least (i.e. like open rate for delivery A is 0.5% and open rate of delivery B is 0.4%).

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