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  • 11/16/20
    Hey Adobe Community!  So I am running into an array of issues when it comes to customizing the HTML and CSS in the Email Designer. When I plug in the code into the HTML editor, the preview looks great. Once I send over a test, not only is some formatting lost (like border radius on a button) but bas...

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  • 11/14/20
    Hi Community, I am not able to figure out an issue with one of our re-occurring emails which is displaying incorrect price value within the content. example: it should be 7.99 and it shows as below,  The value is coming from Profile resource and the data type used for it is floating number.in the wo...

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  • 11/13/20
    Hi Community,I submitted a CCPA delete request via API and since 20 days it is still showing in processing state.the profile data deletion is completed but the campaign still shows processing.  I had submitted two jobs, once had a single email and other had three emails included in the payload, both...

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  • 11/13/20
    Hi. Wonder if you have any suggestions of how to target profiles that opened an email delivery within a certain period. Ie I would like to target those that opened any delivery sent out during last 3 months. If I'm setting up this query it seems like I will target also those that opened a delivery p...

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  • 11/12/20
    Hi Community, I have noticed that, if you enable a delivery alerting dashboard, the notifications meeting the criteria are sent appx every 10mins, can someone let me know if this frequency is customizable? 

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  • 11/11/20
    Hello,I would like to know how would you define a custom resource (products, product categories) where every item in that resource has different versions for every language.Would you ingest the product or the category of only one language (just english, or spanish), or would you record all the varia...

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  • 11/11/20
    Hi all, I want to send an email to Litmus to perform a spam test but get the error: DLV-490006 Error while adding 1 message(s) out of 1 targetedAnyone knows what this means, I did not find a explanation in the error code page. Thanks,Lisa

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  • 11/11/20
    Hi, Anyone knows how to add a dynamic segment code in a transition without triggering an error in a workflow?I have tried something really simple like:But I get an SQL insert error in the workflow.-Robert

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  • 11/10/20
    Hi Community,Is it possible for me to create a new alerting group where I can include specific users and then use this group in the delivery alerting dashboard?

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  • 11/10/20
    Some of our ministries have seen reduce open rates since early October which may correlate to the last ACS upgrade.  I have looked into the tracking log for some deliveries and I know there are missing opens.  Since I receive many of the emails and open all of  them and I don't have an open I know i...

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