Alert frequency

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mmbb110

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mmbb110

mmbb110

12-11-2020

Hi Community,

 

I have noticed that, if you enable a delivery alerting dashboard, the notifications meeting the criteria are sent appx every 10mins, can someone let me know if this frequency is customizable? 

Accepted Solutions (1)

Accepted Solutions (1)

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SatheeskannaK

MVP

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SatheeskannaK

MVP

SatheeskannaK
MVP

12-11-2020

Hi @mmbb110,

 

Frequency to send this alerts is specified on technical workflow (Delivery Alerting). I believe any updates to technical workflow including to update frequency you will have to open a support ticket and see if that's feasible.

 

Thanks, Sathees

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Answers (2)

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mmbb110

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mmbb110

mmbb110

14-11-2020

Hi Community,

 

I was able to change the alert frequency via the admin- application settings - options.

editing the delivery alerting frequency to a different frequency and it worked fine.

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mmbb110

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mmbb110

mmbb110

13-11-2020

I just noticed that this is possible via Administration > Application settings > Options menu.

 

You can change the frequency value.