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Is there a way to send a Alert message in Adobe Campaign Standard?

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Level 1

In Adobe Campaign Classic you could use alert activity to send an email to a group of operators.

I want to do the same thing in ACS. Is it possible? If not, what workaround can I use?

 

Thanks,

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1 Accepted Solution

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Correct answer by
Employee Advisor

There is no workflow activity to trigger an alert.

Workarounds.

  • Workflow notifications => raised on workflow errors
  • Delivery notifications as stated by Craig
  • Creating profiles + sending "regular E-Mails" from within a workflow to the admins

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2 Replies

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Employee Advisor

Hi Juancarlos,

 

Alerting does work differently in ACC versus ACS. However, there is alerting for deliveries in ACS that can be configured using the documentation below:

https://experienceleague.adobe.com/docs/campaign-standard/using/testing-and-sending/monitoring-messa...

If this doesn't work for your use case, I suggest contacting Campaign Support to submit an enhancement request.

 

Thanks,

Craig

Avatar

Correct answer by
Employee Advisor

There is no workflow activity to trigger an alert.

Workarounds.

  • Workflow notifications => raised on workflow errors
  • Delivery notifications as stated by Craig
  • Creating profiles + sending "regular E-Mails" from within a workflow to the admins