I am trying to dynamically personalize with a phone number in the HTML. There is a button in the email content that if clicked on will start a phone call and I want to be able to use a field from the database. If that field is null I have a backup number but when I proof my email and hover over the button, I get the case statement I entered instead of just the number.
What am I doing wrong? Should I just use the case statement in an enrichment and use that field in the HTML?