since ‎11-04-2019
‎06-03-2021
Milan_Vucetic
MVP
linkedin.com/in/themilanceros
Re: Application Programming Sample Exercises
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @4uSwanthere is no documentation as such.However, you can use this to implement examples and test them in in order to improve knowledge. Official documentation can be helpful to understand how some things works which is crucial to become good AC developer.Regards,Milan

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Re: Where are the standard packages coming from?
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @felix-jwk, yes, correct. Regards, Milan

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Re: Where are the standard packages coming from?
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @felix-jwkthey are stored localy.For example: /usr/local/neolane/nl6/datakit/nms/eng/packageRegards,Milan

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Re: Configuring Adobe I/O JWT connectors for Triggers
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @Darren_BowersYou have info hereRegards, Milan

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Re: Adobe Campaign Classic: How to prevent multiple respo...
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @JFinestrasCustomers are landing with Customer ID. Query IDs with response from table and if new ID is in subset return info you already answered. If you are storing prospects then you can count customers with same email and if count>1 return info existing recipient.Regards, Milan

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Re: Updating and merging Recipients and Delivery logs
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @DimitrisChatzosCheck example hereRegards, Milan

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Re: Personalization Blocks using a case statement
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @Mrk_Lng,Check if below option is checked inside delivery properties / Analisis.If yes, then de-check it and try again.Regards,Milan

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Re: Unable to start module from Linux console
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @Sebastian_Rockw seems some process is leaking memory. To posible idenitfy process try with:ps --sort -rss -eo rss,pid,command | headCould you restart on-premise server and try with this command to see if error occurs again? You may try without -verbose as will consume less memory.Regards,Milan

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Re: Webapp in adobe campign classic: Pre populate the dat...
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @sachincs1991 first define variables on the workflow level to store data. Use JS script to load data from tables and assign data to previous variables. Finally, in the page node set fields to these variables and data will be pre populated/visible.Regards,Milan

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Re: api request connection time out
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @mpalaves Time out will be configured in serverConf.xml like below:Additionaly you can check:Tomcat side: This threshold is configured in the nl6/tomcat-7/conf/server.xml file. The maxProcessors attribute lets you increase the threshold of the number of queries processed at a time.Database: set of all connections open at the same time on the database.This threshold is configured in the file nl6/tomcat-7/conf/server.xml. The Pool attribute located in dataSource lets you increase the threshold ...

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Re: Tracking activation - possibility to block through co...
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @MK_CP,You cannot get tracking retroactively after you "unblock" customers. Tracking is done on recipient level so you cannot keep data and pretend you won't see who is behind email as tool is not supposed to working like this.You already know this but best option is to target only customers who already gave you tracking consents.Maybe, someone will have a better answer.Regards,Milan

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Re: targetData in a direct delivery template
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @manuelcantilo, you can define [targetData/@test] in delivery but I think delivery will fail if this column is not provided. You should test it anyway. You can create two deliveries (one with this field and another without) with one test node in front of them. So in case column exist/does not exist to point to respective delivery in order to avoid delivery failure. Regards, Milan

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Re: How to Identify which workflow has triggered a query
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @mpalaves,not realy, but you have a timestamp when error occured. Set query over xtk:workflow table and find paused workflow (this error will pause it) around that time.Regards,Milan

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Re: Offer Eligibility dynamic query retrieval
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @adithyacs86,these conditions are not stored as a independent column in database. They are just a part of offer XML code stored in MDATA column (memo).In order to see them in AC, use Query Editor, pick nms:offer table and click on the preview tab, rigth click / Configure List and add field filter/humanCond - this will list conditions in the offers to be viewed or copied. You may export one offer as a package and check definition and condition structure.Regards,Milan

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Re: Salesforce Connector Activity: Remote CRM: Field Impo...
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @Shane0806,Oracle has 30 character limit by default. However, since 12.2 version, the maximum length of most identifiers is increased on 128 bytes.If you are able, try to extend schema for this field on higher length. If not, set a function to cut string longer than 30 characters or plan database upgrade.Regards,Milan

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Re: targetData in a direct delivery template
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @manuelcantillo you have defined these columns with empty value inside. You cannot expect to be overwriten.Instead, if you are sure these columns are always there just select them as other columns in output.Regards,Milan

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This is a really good and correct way. There is another w...
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
This is a really good and correct way.There is another way (execute as neolane user) which is faster and can show current version:cd tomcat_folder/lib java -cp catalina.jar org.apache.catalina.util.ServerInfo

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Re: Web app in ACC
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @PraveenMatsa, check this link. Regards, Milan

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Re: Web app in ACC
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @sachincs1991 offer your Zippcode schema as a dropdown list so customers can select only offered Zipcodes.It is easier than to make a validation.Regards, Milan

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Re: External Database account connection OK, but can not...
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @yueminspb check if you can select data from tables in Datagrip (is not enough to be visible only).Other step is to make deployment of FDA functions to the database (second tab in in the external database account).Regards, Milan

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Re: Delivery Status changes from Sent to Failed
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Every status can be updated. Agree it is weird if time is too long between status changes. You should perform a test with one email where inbox is full and see what are the timelines between status changes. It could be that bounce is returned with delay for some reason. It could be delay in the target ISP. You should check if something is wrong with your ISP. Regards, Milan

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Re: Delivery Status changes from Sent to Failed
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @adithyacs86 this is normal. When a message cannot be sent to a profile, the remote server automatically sends an error message, which is picked up by the Adobe Campaign (bounce) and updated in broadlog. AC will try 5 times by default. Mailbox full error is the soft error and this type of error is managed by a clean-up process, the address is set to a valid status again after 30 days.Check this link.Regards, Milan

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Re: How we can schedule a remainder email in adobe campai...
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @vinayababu create new external account with MySql type and set connection parameters (Administration/Platform/External Accounts/).Finaly fetch prefered data in the workflow within Data loading (RDBMS) node. You probably do not need to store fetched data.If yes, then create new table for it and add Update node after RDBMS node and adjust operation.Regards,Milan

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Re: Deliverability monitoring (canal email)
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @lionelt74229388 this data is available in the tracking tables. All you need is to setup a custom report based on your needs.Regards,Milan

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Re: Unable to save Email Delivery templates in campaign w...
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @sachincs1991 try to duplicate some existing delivery template and try insert into workflow.If the issue persist you could have missing some rights on your user. Always try to clean soft cachhe before test and move nodes arround to get Save button.If not, please, share the full error.Regards,Milan

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Re: Adobe Campaign Web Forms Prerequisites
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @anishs2303 check this link.Regards,Milan

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Re: Connector in external account
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @sachincs1991 these log are usualy saved in logs of MTA server if external accounts are used as a delivery channels, therefore check mta.log and mtachild.logOf course, general logs could be found in web.log on the app server in case they are not use as a delivery channels.Regards,Milan

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Re: How to disable workflow canvas panel?
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @ap0990 it does not make a sense to have Start and Stop buttons enabled while canvas is not visible.However, this is not something that users usualy do therefore you must figure it out by yourself within a lot of changes/tests. Finaly, you can share the solution here. Regards,Milan

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Re: Javascript code being escaped in HTML templated
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @hugol_vallejo First way is not wrong at all. Adobe needs to convert this inside of delivery html and it should work fine.Could you, please, provide an error from the workflow logs as I think that something else is issue here.Regards,Milan

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Re: When I use command line: nlserver config -instance:<i...
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Milan_Vucetic

MVP

Milan_Vucetic
- Adobe Campaign Classic
Hi @yueminspb as already mentioned navigate to the conf folder and delete config-your_new_instance_name.xml and restart processes. Regards, Milan

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