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Mrk_Lng
Mrk_Lng
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Personalization Blocks using a case statement - Adobe Campaign 09-02-2021
Hello, I am trying to dynamically personalize with a phone number in the HTML. There is a button in the email content that if clicked on will start a phone call and I want to be able to use a field from the database. If that field is null I have a backup number but when I proof my email and hover over the button, I get the case statement I entered instead of just the number. What am I doing wrong? Should I just use the case statement in an enrichment and use that field in the HTML?

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