Campaign V8 - Target recommendations using rawbox | Community
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Michael_Soprano
Level 10
May 13, 2024
Question

Campaign V8 - Target recommendations using rawbox

  • May 13, 2024
  • 1 reply
  • 884 views

Based on this documentation - https://experienceleague.adobe.com/en/docs/target/using/recommendations/recommendations-faq/integrating-recs-email#rawbox

I created campaign in Target:

Then I inserted dynamic image in Campaign like this:

 

Why it does not work? Did I omit something?

 

Thanks

 

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1 reply

Manoj_Kumar
Community Advisor
Community Advisor
May 14, 2024

Hello @michael_soprano If someone does not qualify for the recommendation then the backup/default recommendation will be visible.

 

Looking at the screenshot, it seems you have disabled the backup recommendations.

 

Try adding a fallback recommendations and it should work.

Manoj     Find me on LinkedIn
Michael_Soprano
Level 10
May 15, 2024

I did not work. Could you double check if I make it right?

1. Create property for email in administration 

2. Create reco in that email property

3. Create reco in a given location

 

4. In campaign - put the rawbox and property 

 

What do you think? 

 

Thanks 

Mike

 

Sukrity_Wadhwa
Community Manager
Community Manager
June 13, 2024

Hi @_manoj_kumar_,

Can you please further help @michael_soprano here?

Thanks!

Sukrity Wadhwa