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Campaign V8 - Target recommendations using rawbox

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Level 5

Based on this documentation - https://experienceleague.adobe.com/en/docs/target/using/recommendations/recommendations-faq/integrat...

I created campaign in Target:

Michael_Soprano_0-1715610540487.png

Then I inserted dynamic image in Campaign like this:

Michael_Soprano_1-1715610647972.png

 

Why it does not work? Did I omit something?

 

Thanks

 

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2 Replies

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Community Advisor

Hello @Michael_Soprano If someone does not qualify for the recommendation then the backup/default recommendation will be visible.

 

Looking at the screenshot, it seems you have disabled the backup recommendations.

 

Try adding a fallback recommendations and it should work.


     Manoj
     Find me on LinkedIn

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Level 5

I did not work. Could you double check if I make it right?

1. Create property for email in administration 

2. Create reco in that email property

3. Create reco in a given location

Michael_Soprano_1-1715772308450.png

 

4. In campaign - put the rawbox and property 

Michael_Soprano_0-1715772166037.png

 

What do you think? 

 

Thanks 

Mike