Top KCS Articles for September 2025, Curated For Your Campaign Troubleshooting Pleasure!

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Dear Adobe Campaign Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for September 2025, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for Adobe Campaign.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any campaign-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles! 

Take a look:

1. Fix data preload failure in Adobe Campaign web apps – Learn about the solution to the issue when you test a web application in Adobe Campaign, a data preload error occurs caused by missing folder access permissions.
2. Registration token isn’t stored in nms:appSubscriptionRcp table – Learn about the solution to the issue when the registration token is not getting stored in the nms:appSubscriptionRcp table when receiving real-time push notifications in Adobe Campaign Classic.
3. Maximum number of SMS sent in a day – Learn about the maximum limit to the SMS to be sent in Adobe Campaign Classic.
4. Error: “URL-140005 Unable to decode URLs of schema ’ https’. Not implemented” – Learn about the solution to the issue where an error occurred when logging into an Adobe Campaign Classic (ACC) account.
5. Manual copy of database snapshot – Learn about how to create a copy of the database and keep it available for as long as needed.
6. Nginx potential vulnerability – Learn about the solution to the issue where security issues are reported while using an older version of Nginx.
7. Campaign Classic: error enriching BigQuery data – Learn about the solution to the issue where you see an error in enrichment activity in Adobe Campaign Classic.
8. Data sync issues due to warehouse timeout in OOTB – Learn about the solution to the issue where the OOTB ffdaReplicateStagingData workflow is failing to sync data due to a timeout error caused by insufficient warehouse size.
9. Personalize the subject of delivery using conditional content – Learn how to get an alternative text if the firstName of the recipient isn’t captured in the subject line of the Dynamic code in Adobe Campaign Classic.
10. Inconsistencies in data retrieval from ACS through Adobe Analytics – Learn about the solution to the issue where differences in data retrieved in Adobe Campaign Standard (ACS) and Adobe Analytics are seen in the technical workflows which sync data between ACS and Analytics.

Happy Troubleshooting!