Top KCS Articles for January 2025, Curated For Your Campaign Troubleshooting Pleasure!

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Dear Adobe Campaign Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.

That's why we're excited, in this new year, to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for January 2025, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for Adobe Campaign.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any campaign-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles! 

Take a look:

1. PGS-220000 PostgreSQL: ERROR: bigint out of range error in Campaign Classic – Learn about the solution to the issue when PGS-220000 PostgreSQL: ERROR:  bigint out of range errors occur in Campaign Classic.
2. Campaign Classic- Script error/warning while logging in – Learn about the solution to the issue when Campaign Classic shows a script error on login: An error has occurred with the script on this page.
3. IF ELSE condition moved in HTML content in DCE editor  – Learn how to implement IF ELSE conditions in HTML content for the DCE editor in Campaign Classic.
4. Production environment frequently sees .mdmp files in the /var/ directory of Campaign Classic  – Learn about the solution to the issue when the production environment frequently sees .mdmp files being created in the /var/ directory in Adobe Campaign Classic.
5. Encrypt Database in Adobe Campaign Classic – Learn about storing personal data in an encrypted form for those hosting marketing instances on-premises using Adobe Campaign Classic.
6. Adobe Campaign Standard: mirror page preview doesn’t work – Learn about the solution to the issue when previews fail when accessing mirror pages via delivery logs due to a product limitation. 
7. Resolving AEM to Adobe Campaign Classic Synchronization Issues – Learn about the solution to the issue when synchronization errors occur when transferring email content from Adobe Experience Manager (AEM) to Adobe Campaign Classic (ACC). 
8. Resolving LDAP over TLS connection issues in Adobe Campaign Classic – Learn about the solution to sign-in issues when using LDAP over TLS in Adobe Campaign Classic.
9. Adobe Campaign Classic v7: Error loading private key file: permission denied – Learn about the solution to the issue when the Error loading private key file: permission denied error occurs when trying to connect Adobe Campaign Classic v7 to Snowflake database via FDA.
10. Adobe Campaign: API 504 timeout errors – Learn about the solution to the issue when API calls to Campaign result in 504 timeout errors.

Happy Troubleshooting!