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Top KCS Articles for October 2025, Curated For Your Campaign Troubleshooting Pleasure!

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Employee

10/28/25

Dear Adobe Campaign Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for October 2025, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

  • Quickly identifying and resolving recurring issues.
  • Accessing expert insights and best practices for Adobe Campaign.
  • Streamlining your troubleshooting process for maximum productivity.
  • Empowering yourself with the knowledge to tackle any campaign-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles

Take a look:

  1. Duplicate error causing OOTB workflow issues – Learn about the solution to the issue where the OOTB ffdaReplicateStagingData workflow isn’t syncing the data.
  2. Compatibility between Adobe Campaign Classic and HIGH-2023 – Learn the list of supported ciphers that work with Adobe Campaign Classic.
  3. Compatibility between Adobe Campaign Classic and SOCKS5 Proxy – Learn about SOCKS5 Proxy transfer file compatibility with Adobe Campaign Classic.
  4. Was the Forward to a friend designed to work with MID? – Learn about the solution to the issue when an error to the Forward to a friend option occurs in Adobe Campaign Classic.
  5. Workflow alerts not sent to users from supervisor group – Learn about the solution to the issue in ACS when a workflow fails or needs attention, the users that are part of the supervisor group aren’t receiving these workflow alert notifications.
  6. How to change cookie validity – Learn about the solution to the issue when the cookie validity period is too long and must be reduced.
  7. Report sending functionality not working in Campaign Standard post-upgrade – Learn about the solution to the issue in ACS where hourly scheduled reports fail to send post-upgrade.
  8. SSL certificate error blocks AEM sync in Campaign Classic – Learn about the solution to the issue in ACC – Hosted when an IOB-090020 Error in SSL library error occurs when attempting to synchronize content with Adobe Experience Manager (AEM) or send proofs. 
  9. Temporary audience schema not defined in Adobe Campaign – Learn about the solution to the issue when Workflows in Adobe Campaign Classic v8 fail after migration.
  10. Delivery continues after clicking the Stop button in Adobe Campaign – Learn about the solution to the issue in Adobe Campaign (v7/v8 with Momentum) when a delivery with waves can’t be stopped once it’s processed by the Mid-sourcing server and sent to Momentum, despite the Stop button being visible in the UI.

Happy Troubleshooting!