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Top KCS Articles for August 2025, Curated For Your Campaign Troubleshooting Pleasure!

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Employee

8/27/25

Dear Adobe Campaign Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for August 2025, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

  • Quickly identifying and resolving recurring issues.
  • Accessing expert insights and best practices for Adobe Campaign.
  • Streamlining your troubleshooting process for maximum productivity.
  • Empowering yourself with the knowledge to tackle any campaign-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles

Take a look:

  1. Delivery fails in Adobe Campaign Classic v8.6.4 due to Snowflake string limit – Learn about the solution to the issue when Deliveries in Adobe Campaign Classic v8.6.4 fail during the PrepareMessageImpl step due to a Snowflake string limit error.
  2. Is there a limit on the .csv file size (in manual upload or the file collector approach)? – Learn about how to upload huge files using manual upload or the file collector approach in Adobe Campaign Classic.
  3. When sending a follow-up message, the @processed field is empty – Learn about the solution to the issue when the @processed field remains empty on sending a follow-up message in Adobe Campaign Standard.
  4. HTTP connection shows expired error – Learn about the solution to the issue when displaying the database update wizard along with a HTTP connection expired error Adobe Campaign Classic v8.
  5. Adobe Campaign Classic v7: non-admin operator can’t access Hot clicks report – Learn about how to access the Hot clicks report as a non-admin operator.

Happy Troubleshooting!