Top KCS Articles for October 2024, Curated For Your Campaign Troubleshooting Pleasure!

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Dear Adobe Campaign Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for October 2024, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for Adobe Campaign.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any campaign-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles! 

Take a look:

1. mcSynch workflow fails with “duplicate key value violates unique constraint “xtkfolder_fullname”” er...  – Learn about the solution for the issue where the OOTB workflow mcSynch_mcExec fails with an error.
2. Android push deliveries are stuck in “Sent to the service provider” status  – Learn about the solution for the issue in Adobe Campaign Classic v7 where Android push deliveries get stuck in Sent to the service provider status, preventing push notifications from being received on the mobile application.
3. Data loading (file) activity fails to upload file from local disk  – Learn about the solution for the issue when attempting to upload a sample file using the Data loading (file) activity.
4. Unable to extract the profile ID (the primary key) field  – Learn how to extract the profile ID (the primary key) field by generating a new field named acsId with the type UUID.
5. Adobe Campaign: Click data is getting registered for a user without any corresponding open record  – Learn why click data might register without a corresponding open record in the tracking logs.
6. Tracking workflow fails with broadlogRcp and Oracle error  – Learn about the solution for the issue where the tracking workflow fails with errors like Attribute 'broadLog-id   unknown  and ORA-00904: “ITRACKINGLOGID”: invalid identifier.
7. “SCM-120008 Cannot find key values” in workflow  – Learn about the solution for the issue where a workflow remains corrupted in Campaign Standard preventing any modification.
8. DateOnly() function causes long-running query  – Learn about the solution for the issue where using the DateOnly() function within a workflow causes long-running queries.
9. Campaign: Cannot see email in delivery activity DCE mode  – Learn about the solution for the issue where the DCE mode scroll bar stops you from seeing the full email in delivery activity.
10. Sending email communication to emails not included in recipient’s schema but exist in external file  – Learn how to send email communication to contacts that aren't included in the recipient’s schema but exist in an external file.

Happy Troubleshooting!