Top KCS Articles for December 2024, Curated For Your Campaign Troubleshooting Pleasure!

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Dear Adobe Campaign Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for December 2024, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for Adobe Campaign.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any campaign-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles! 

Take a look:

1. Adobe Campaign Classic: fix ‘bad mirror link’ error for batch event preview – Learn about the solution to the issue when you get a Bad mirror link error when accessing the Preview tab of a batch RT eventType in Adobe Campaign Classic.
2. “Messages queued (dynamic flow control)" encountered during email delivery – Learn the cause and the possible ways to resolve for the issue where you get the Messages queued (dynamic flow control) error message encountered during email delivery.
3. Campaign Standard - Unable to delete the Workflow after encountering error – Learn how to navigate issues when modifying or re-saving the workflow falls short.
4. Campaign Classic: Delivery approval issue – Learn about the solution to the issue when Delivery is sent to the recipients without getting content approval when the option is checked and the operator group is assigned.
5. Request Entity Too Large error when uploading a file larger than 50MB in Adobe Campaign – Learn about the solution to the issue when trying to upload data files larger than 50 MB in ACC via workflows, you get the following error message:  INT-150012 The HTTP query returned a ‘Request Entity Too Large’ type error (413).
6. SHA256 and SHA512 functions return wrong hash – Learn how database encoding affects hash values in Adobe Campaign. Explore the solution for discrepancies in the SHA256 and SHA512 functions.
7. Internal Server Error when fetching an AEM template from the Campaign console – Learn how to solve the error in the Internal Server when fetching an AEM template from the Campaign console.
8. Error is generated when previewing a profile from a delivery | ACC – Learn about the solution to the issue when you see an error message Unable to parse the expression… while previewing a profile in Adobe Campaign Classic by selecting the Delivery Target Population option in the preview for a delivery.
9. ACC v7 error: “JVM-510037 Cannot find the Java dynamic library.” – Learn about the solution to the issue when after replacing Oracle JDK with Open JDK in a Campaign instance, the WEB failed to start and gave the JVM-510037 Cannot find the Java dynamic library. Check that a JDK or a JRE is installed on the machine. error.
10. Error: QUE-370030 - You do not have the rights needed on folder – Learn about the solution to the issue when Adobe Campaign’s workflow fails due to an insufficient rights error.

Happy Troubleshooting!